Field Service Technician II - Utilites

Ring Power Corporation•Union City, GA

About The Position

Ring Power Corporation is seeking a Field Service Technician II to diagnose, maintain, and repair customer- or company-owned equipment. The technician performs mechanical, electrical, and hydraulic troubleshooting and repairs to manufacturer specifications, documents work and repair time using appropriate software, and monitors job costs against estimates. The role requires safe work practices, proper use of personal protective equipment, and attention to quality, cost control, and an orderly work area. The technician completes required training and may train or mentor others. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The position has no supervisory responsibility.

Requirements

High school diploma or GED.
3–4 years of experience.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Valid driver's license.
Successful completion of all training curriculum required for designation as a Service Field Tech II.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to work with discretion, set priorities, and make decisions while pursuing defined objectives.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and comply with applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear required personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the tools necessary to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs.
Keep the work area neat and orderly and look for improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs and account for repair time.
Monitor job expenses against repair estimates and inform the supervisor of cost overruns before completing the job.
Support team efforts by completing tasks on time while meeting safety and quality expectations; maintain positive, supportive conduct and set a good example.
Train and/or mentor others in the department.
Perform other duties as assigned.