Shop Service Technician II - Utilites

Ring Power Corporation•Union City, GA

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician follows manufacturer specifications, safety and environmental policies, and contamination-control procedures, and wears appropriate personal protective equipment. The role includes attending required technician training, keeping current with technical changes, maintaining the tools needed for the work, and documenting repairs and repair time in the appropriate software. The technician inspects components to maximize parts reuse and control repair costs, monitors job expenses against estimates, and alerts the supervisor to cost overruns before job completion. The role also involves maintaining an orderly and safe work area, contributing to team goals and quality standards, and training or mentoring others in the department. Work is typically performed during regular business hours, with occasional requirements to work nights, holidays, and weekends. The position has no supervisory responsibility.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Ability to perform complex problem solving with little guidance; independent research and analysis may be required.
Ability to adapt to changing work priorities and workload.
Ability to work occasional nights, holidays, and weekends.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.
Creativity to generate solutions or improve effectiveness within well-established boundaries.
Use of discretion in setting priorities and making decisions about how to complete work.

Responsibilities

Perform assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training, and maintain awareness of applicable technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer- or company-owned equipment.
Keep work areas neat and orderly and look for improvements to work methods and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Support team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.