Shop Service Technician II - Utilites

Ring Power•Union City, GA

1d•Onsite

About The Position

The Shop Service Technician II diagnoses, maintains, and repairs customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems. The technician follows applicable safety, environmental, and contamination-control policies, wears appropriate personal protective equipment, completes required training, maintains the tools needed for the work, and stays aware of relevant technical changes. The role includes inspecting components to maximize parts reuse and control repair costs, documenting repair work and labor time in appropriate software, and monitoring expenses against estimates while notifying a supervisor of potential overruns before work is completed. The technician is expected to keep the work area neat and orderly, look for improvements to work methods and safety, contribute to team goals while meeting schedule, safety, and quality expectations, and train or mentor others in the department. The position requires sound communication, information gathering, problem solving, initiative, fiscal accountability, adaptability, credibility, and ongoing personal development. Work is typically performed during regular business hours, with occasional nights, holidays, and weekends. The work environment includes indoor shop conditions and occasional outdoor exposure, with frequent exposure to heat, noise, vibration, hazards, fumes, dust, and oils. The role has no supervisory responsibility.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Ability to perform complex problem solving with little guidance; independent research and analysis may be required.
Ability to work with discretion, set priorities, and make decisions toward clearly defined objectives.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear proper personal protective equipment.
Attend and successfully complete required technician training classes, and maintain awareness of relevant technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated maintenance and repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting and repair.
Keep the work area neat and orderly and seek improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software.
Monitor job expenses against repair estimates and inform the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.