Shop Service Technician II - Utilities

Ring Power Corporation•Pompano Beach, FL

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely and in accordance with applicable safety, environmental, and contamination-control policies and regulations, wears appropriate personal protective equipment, and maintains the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications. The role includes attending required technician training, staying informed about technical changes, inspecting components to maximize parts reuse and control repair costs, and documenting repairs and repair time using appropriate software. The technician monitors expenses against repair estimates and alerts the supervisor to potential cost overruns before completing a job. The position also calls for orderly work practices, contributions to team goals, and training or mentoring other department employees. Work is typically performed during regular business hours, with occasional requirements to work nights, holidays, and weekends.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively, orally and in writing, with employees and customers.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to adapt to changing priorities, work complexity, and workload.
Ability to work independently and use discretion in setting priorities and making decisions.
Ability to perform the physical demands described, including frequent climbing, kneeling, crouching, crawling, reaching, sitting, walking, fingering, grasping, and repetitive motion; frequent pushing, pulling, and lifting up to 25 pounds; and occasional pushing, pulling, and lifting heavier loads.
Ability to work in the described environmental conditions, including frequent exposure to heat, noise, vibration, hazards, atmospheric conditions, and oils.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training classes and maintain awareness of applicable technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated repairs, troubleshooting, and maintenance on customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems.
Keep the work area neat and orderly and seek improvements to work methods and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software.
Monitor job expenses against repair estimates and inform the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.