Shop Service Technician II - Utilities

Ring Power•Pompano Beach, FL

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works to manufacturer specifications, inspects components to maximize parts reuse and control repair costs, and documents completed repairs and repair time using appropriate software. The position monitors job expenses against repair estimates and alerts a supervisor to potential cost overruns before work is completed. The role requires safe, orderly, and quality-focused work; adherence to safety, environmental, and contamination-control policies; use of proper personal protective equipment; and completion of required technician training. The technician maintains the tools needed for the job, keeps current with relevant technical changes, contributes to team goals, and may train or mentor others. Work is typically performed during regular business hours, with occasional requirements to work nights, holidays, and weekends.

Requirements

High school diploma or GED.
3–4 years of experience.
Complete all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Perform assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations.
Wear proper personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain awareness of applicable technical changes in the industry.
Maintain the tools necessary to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer- or company-owned equipment.
Keep the work area neat and orderly and seek improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs performed and account for repair times.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before the job is completed.
Support the team by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.