Field Service Technician II - Dallas/Ft Worth TX (Part Time)

NCR Atleos•Dallas, TX

1d•Onsite

About The Position

The Part-Time Field Service Technician is an hourly, non-exempt position providing frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. The role provides onsite service on a flexible, part-time schedule and includes first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. Assignments are scheduled according to operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated according to applicable wage and hour laws and company policies. The position is based in the Dallas/Fort Worth, Texas area. It offers variable hours of up to 19 hours per week, based on business needs; hours are not guaranteed. Example scheduled shift blocks are 8:00 AM–5:00 PM, 12:00 PM–9:00 PM, and 3:00 PM–12:00 AM. Two scheduled weekend days per week are required, Saturday and Sunday. Actual schedules may vary based on service demand, site requirements, and technician availability. Hourly pay is $22.00, based on experience, technical background, and assignment type.

Requirements

High school diploma or equivalent.
Local candidate to the specific geographic area.
Authorized to work in the United States.
At least 19 years of age.
At least 1 year of experience in field service, technical support, or maintenance; professional, contract, or academic experience is applicable.
Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
Familiarity with and ability to use and operate an Android cell phone.
Ability to follow written procedures, safety requirements, and work instructions.
Ability to accurately track and report time worked in an hourly environment.
Valid driver’s license with an acceptable driving record and ability to travel to field sites.
Ability to complete background checks, safety training, and required certifications, as applicable.

Nice To Haves

Technical or vocational training in electronics, mechanics, IT, engineering, or a related field.
Enrollment in or completion of a technical, engineering, or trade school program.
Prior experience supporting field-based equipment or distributed technology environments.
Familiarity with service ticketing, work order, or preventive maintenance systems.

Responsibilities

Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
Perform simple corrective actions, including system resets, configuration checks, and minor component replacements.
Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
Follow documented service procedures, safety guidelines, and site-specific requirements.
Escalate unresolved or complex issues to higher-level technical support teams as directed.
Provide basic status updates and participate in scheduled service coordination touchpoints.