Field Service Technician - Electric Power Generator

HOLT Group • Irving, TX

1d • Onsite

About The Position

Holt CAT, the largest Caterpillar dealership of heavy equipment in the United States, is seeking an experienced Electrical Power Generator - Field Service Technician for its Irving, Texas location. This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches). The role requires responding to customer needs in a positive, safe, and timely manner to ensure maximum value for work performed. At least 5 years of field or shop tech troubleshooting and repair skills of Electrical Power and Generator experience are required, along with at least 5 years of experience with ATS (Automatic Transfer Switches). A clean driving record is mandatory.

Requirements

• At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine - experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) - experience required.
• Electrical 3 phase experience preferred
• Able to build electrical control panel boxes
• Able to commission generators for data centers
• Excellent customer service skills.
• Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.
• Must have own tools for both electrical and mechanical.
• Intermediate diagnostic and trouble-shooting skills
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
• Operation and control skills of equipment or systems
• Equipment selection skills to determine the kind of tools and equipment needed to do a job
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to operate a crane and forklift, and obtain required certifications/licenses
• Ability to meet deadlines and work under fast-paced, time constraining circumstances
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• More than five years of electric power generator equipment experience required; 7 or more years preferred
• High school diploma or equivalent preferred
• MSHA certification preferred
• Electrical Journeyman license preferred
• Electrical experience with 270v or greater 3 phase electrical experience preferred
• Valid Driver’s license required
• Must maintain a DOT Medical Card
• Must maintain a safe driving record
• No Serious Offenses
• Must maintain a valid Texas driver license
• Must be able to work Monday-Friday from 7 AM - 5 PM, and overtime as required.
• Must be on-call two weeks out of the month.
• Must own required tools to perform repairs
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 80 lb
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Nice To Haves

• Electrical 3 phase experience preferred
• MSHA certification preferred
• Electrical Journeyman license preferred
• Electrical experience with 270v or greater 3 phase electrical experience preferred
• 7 or more years of electric power generator equipment experience preferred

Responsibilities

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision
• Performs basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles components to CAT specifications
• Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
• Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Completes assigned jobs and task to meet flat rate time and re-work standards
• Works overtime as required by workload and customers’ needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Benefits

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED