Power Generator Technician

GenServe•Grand Prairie, TX

About The Position

GenServe is seeking an experienced Power Generator Technician to join its field service team. The role involves advanced diagnosis, repair, and maintenance of diesel-, natural gas-, and propane-powered generator systems, automatic transfer switches (ATS), and control systems. Technicians work independently in the field, lead service projects, and support Gen Tech 1 and Gen Tech 2 technicians. The position includes responding to emergency service requests, including through a rotating on-call schedule that covers evenings, weekends, and holidays. It also involves coordinating multi-day service jobs and rental equipment, maintaining service documentation, and working with project managers, clients, vendors, and dispatch. The technician is expected to follow and promote safety practices at job sites. GenServe describes opportunities to advance into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, and System Integrations, depending on performance, qualifications, and career goals. Continued OEM training and leadership development programs are available for high performers.

Requirements

High school diploma or GED.
At least 5 years of direct experience in generator service and repair or a related field.
Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU.
Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
Valid driver’s license with a clean driving record.
Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards.
Ability to lift more than 50 pounds and work in field and outdoor conditions.
Ability to travel to customer sites and work in varying field conditions.
Must perform all duties and responsibilities of a Gen Tech 2.
Expert-level troubleshooting and repair skills for mechanical and electrical systems.
Strong leadership and mentoring abilities.
Excellent communication and customer service skills.
Ability to work independently and manage multiple service calls or projects.
High safety awareness and attention to detail.
Strong organizational and documentation skills.
EGSA Certification (Apprentice).

Nice To Haves

Trade school education or technical certification.
Proficiency with OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO.
Familiarity with remote monitoring systems and network communications.

Responsibilities

Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
Troubleshoot and service complex electrical issues, engine performance problems, and control-system faults.
Conduct full-system testing, including load-bank testing, frequency and voltage checks, and ATS operation validation.
Interpret and apply wiring diagrams, schematics, and technical manuals.
Lead or support large-scale emergency service response efforts.
Maintain complete and accurate service records, parts usage records, and technical reports.
Provide support and guidance to Gen Tech 1 and Gen Tech 2 technicians.
Coordinate with project managers, clients, and vendors to ensure successful completion of work.
Promote and enforce GenServe safety practices and protocols at job sites.
Participate in on-call and emergency-response duties and resolve equipment issues on-site.
Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs.
Respond to emergency service requests on a rotating schedule, including evenings, weekends, and holidays.