Power Generator Technician

GenServe • Grand Prairie, TX

6d • Onsite

About The Position

GenServe is seeking an experienced Power Generator Technician (Gen Tech 3) to join its field service team. The role focuses on diagnosing, repairing, and maintaining commercial and industrial generator systems—including diesel, natural gas, and propane-powered units—as well as automatic transfer switches (ATS) and control systems. Technicians are expected to work independently in the field, lead service projects, and support and guide Gen Tech 1 and Gen Tech 2 team members.

The position includes advanced diagnostics, electrical and mechanical troubleshooting, system testing, emergency response, service documentation, and coordination with clients, vendors, project managers, and dispatch. It also involves participation in an on-call rotation, including evenings, weekends, and holidays, and travel to customer sites. GenServe offers OEM and technical training and opportunities to advance into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, or System Integrations.

Requirements

• High school diploma or GED.
• At least 5 years of direct experience in generator service and repair or a related field.
• Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU.
• Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
• Valid driver’s license with a clean driving record.
• Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards.
• Ability to lift 50+ lbs and work in field and outdoor conditions.
• Ability to travel to customer sites and work in varying field conditions.
• Ability to perform all duties and responsibilities of a Gen Tech 2.
• Expert-level troubleshooting and repair skills for mechanical and electrical systems.
• Strong leadership and mentoring abilities.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple service calls or projects.
• High safety awareness and attention to detail.
• Strong organizational and documentation skills.
• EGSA Certification (Apprentice).

Nice To Haves

• Trade school education or technical certification.
• Proficiency with multiple OEMs, including Generac, CAT, Cummins, Kohler, MTU, and ASCO.
• Familiarity with remote monitoring systems and network communications.

Responsibilities

• Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
• Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
• Conduct full system testing, including load bank testing, frequency and voltage checks, and ATS operation validation.
• Interpret and apply wiring diagrams, schematics, and technical manuals.
• Lead or support large-scale emergency service response efforts.
• Maintain complete and accurate service records, parts usage, and technical reports.
• Provide support and guidance to Gen Tech 1 and Gen Tech 2 team members.
• Coordinate with project managers, clients, and vendors to ensure successful completion of work.
• Promote and enforce GenServe safety practices and protocols at job sites.
• Participate in on-call rotation and emergency response duties, resolving equipment issues on-site as needed.
• Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs.
• Respond to emergency service requests during a rotating schedule that includes evenings, weekends, and holidays.

Benefits

• Competitive compensation and benefits.
• Company vehicle with fuel card, available to take home.
• Paid OEM and technical training programs.
• Continued OEM training and leadership development programs for high performers.
• Supportive leadership and long-term career growth opportunities.
• Supportive, team-oriented work culture.
• Technician Appreciation Days.
• Consistent year-round work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED