Power Generator Technician

GenServe•Pennsauken, NJ

About The Position

GenServe is seeking an experienced Power Generator Technician (Gen Tech 3) for its field service team. The position involves independently diagnosing, repairing, and maintaining diesel, natural gas, and propane generator systems, automatic transfer switches (ATS), and control systems for commercial and industrial customers. The technician may lead service projects, support Gen Tech 1 and 2 technicians, and coordinate with project managers, clients, vendors, and dispatch. The role includes on-call emergency response, potentially during evenings, weekends, and holidays, and work at customer sites in varying field conditions. GenServe describes itself as a national independent provider of scheduled and emergency generator maintenance, repair, and sales. The company offers year-round work, a take-home company vehicle with a gas card, OEM and technical training, and opportunities for career advancement. Continued OEM training and leadership development programs are available for high performers.

Requirements

  • High school diploma or GED.
  • At least 5 years of direct experience in generator service and repair or a related field.
  • Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU.
  • Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
  • Valid driver’s license and clean driving record.
  • Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards.
  • Ability to lift 50+ lbs and work outdoors and in varying field conditions.
  • Ability to travel to customer sites.
  • Expert-level mechanical and electrical troubleshooting and repair skills.
  • Strong leadership and mentoring abilities.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple service calls or projects.
  • Strong safety awareness, attention to detail, organization, and documentation skills.
  • EGSA Certification (Apprentice).

Nice To Haves

  • Trade school education or technical certification.
  • Proficiency with OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO.
  • Familiarity with remote monitoring systems and network communications.

Responsibilities

  • Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
  • Troubleshoot complex electrical issues, engine performance problems, and control system faults.
  • Conduct full-system testing, including load-bank testing, frequency and voltage checks, and ATS operation validation.
  • Interpret and apply wiring diagrams, schematics, and technical manuals.
  • Lead or support large-scale emergency service responses.
  • Maintain accurate service records, parts usage records, and technical reports.
  • Provide support and guidance to Gen Tech 1 and 2 technicians.
  • Coordinate with project managers, clients, and vendors to complete work successfully.
  • Promote and enforce GenServe safety practices and protocols at job sites.
  • Participate in on-call rotation and respond to emergency service requests, resolving equipment issues on-site.
  • Coordinate with dispatch on multi-day service jobs and manage rental equipment for complex repairs.
  • Perform all duties and responsibilities of a Gen Tech 2.

Benefits

  • Competitive compensation and benefits.
  • Consistent year-round work.
  • Company vehicle provided with gas card, including take-home use.
  • Paid OEM and technical training programs.
  • Continued OEM training and leadership development programs for high performers.
  • Career growth opportunities.
  • Supportive, team-oriented work culture.
  • Technician Appreciation Days.
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