Power Generator Technician
About The Position
GenServe is seeking an experienced Power Generator Technician for its field service team. The role involves advanced diagnosis, repair, and maintenance of diesel, natural gas, and propane generators, along with automatic transfer switches (ATS) and control systems. Technicians are expected to work independently in the field, lead service projects, and provide support to Level 1 and Level 2 Gen Techs. The position includes advanced troubleshooting of electrical, engine, and control-system issues; system testing; emergency response; service documentation; and coordination with project managers, customers, vendors, and dispatch. The technician participates in a rotating on-call schedule, including evenings, weekends, and holidays, and may coordinate multi-day service work and rental equipment. GenServe describes itself as a leading independent provider of scheduled and emergency generator maintenance, repair, and sales, primarily for commercial customers. The company offers OEM and technical training and opportunities for career advancement.
Requirements
- High school diploma or GED.
- At least 5 years of direct experience in generator service and repair or a related field.
- Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU.
- Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
- Valid driver's license with a clean driving record.
- Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards.
- Ability to lift more than 50 pounds and work in field and outdoor conditions.
- Ability to travel to customer sites and work in varying field conditions.
- Expert-level troubleshooting and repair skills for mechanical and electrical systems.
- Strong leadership and mentoring abilities.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple service calls or projects.
- High safety awareness and attention to detail.
- Strong organizational and documentation skills.
- EGSA Certification (Apprentice).
Nice To Haves
- Trade school education or technical certification.
- Proficiency with OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO.
- Familiarity with remote monitoring systems and network communications.
Responsibilities
- Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
- Troubleshoot and service complex electrical issues, engine performance problems, and control-system faults.
- Conduct system testing, including load-bank testing, frequency and voltage checks, and ATS operation validation.
- Interpret and apply wiring diagrams, schematics, and technical manuals.
- Lead or support large-scale emergency service responses.
- Maintain complete and accurate service records, parts usage records, and technical reports.
- Provide support and guidance to Gen Tech 1 and Gen Tech 2 employees.
- Coordinate with project managers, clients, and vendors to complete work successfully.
- Promote and enforce GenServe safety practices and protocols at job sites.
- Participate in on-call rotation and emergency response duties, resolving equipment issues on-site as needed.
- Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs.
- Perform all duties and responsibilities of a Gen Tech 2.
Benefits
- Competitive compensation and benefits.
- Paid OEM and technical training programs.
- Company vehicle provided with fuel card; take-home vehicle.
- Consistent year-round work.
- Supportive leadership and long-term career growth opportunities.
- Technician Appreciation Days.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
