Field Service Specialist / Dialysis

Children's Nebraska•Omaha, NE

12d

About The Position

The Field Service Specialist – Dialysis maintains, troubleshoots, and supports dialysis and other clinical equipment across acute and chronic pediatric care settings on one campus. The role maintains clinical equipment through the Medical Equipment Management Plan and performs installation, maintenance, calibration, and repair of biomedical equipment with minimal supervision. It provides comprehensive support for acuity equipment used by direct patient care staff. The specialist works with diagnostic, therapeutic, and life-support equipment, including imaging systems and dialysis units. The role also supports preventive maintenance, evaluates new equipment for hospital safety requirements, documents service activities, and provides technical assistance and instruction to medical personnel. The position requires an associate degree or higher in Biomedical Technology or a related technical field, or relevant military training; equivalent work experience may substitute. Three years of relevant experience is preferred. Preferred credentials include biomedical, radiology, laboratory, or healthcare technology certifications and at least one CompTIA core certification.

Requirements

Associate degree or higher in Biomedical Technology or a related technical field, or completion of a relevant military training program; equivalent work experience may substitute for education.
Knowledge of electronics and electricity, including analog and intermediate digital electronics, for testing, calibrating, maintaining, and repairing biomedical equipment.
Ability to set up and use standard and advanced test equipment to analyze equipment and initiate repairs, reconfiguration, or redesign of moderately complex medical systems.
Ability to support installation, operation, testing, maintenance, repair, design, and modification of imaging systems, dialysis equipment, and network-connected medical equipment.
Ability to interpret manufacturer information, contract specifications, manuals, and historical data to make recommendations about equipment operation, maintenance, and repair.
Ability to test and troubleshoot medical devices and their connections to other devices, clinical systems, and information systems, including through wired and wireless hospital networks.
Ability to use application software and hardware for medical equipment operation and diagnostics.
Knowledge of computer equipment and software used to enter and retrieve data and prepare spreadsheets, databases, word-processing documents, and forms.
Ability to understand and follow written and oral instructions.
Ability to establish and maintain working relationships with coworkers and clinical and medical staff.
Ability to work nights, weekends, and holidays if necessary.
Ability to accept a rotating on-call assignment after a minimum of 120 days onboarding.

Nice To Haves

At least three years of experience as a Biomedical Engineering Technician or in a relevant field of service.
Certified Biomedical Equipment Technician (CBET), preferred upon hire.
Certified Radiology Equipment Specialist (CRES), preferred upon hire.
Certified Laboratory Equipment Specialist (CLES), preferred upon hire.
Certified Healthcare Technology Manager (CHTM), preferred upon hire.
At least one CompTIA core certification, preferred upon hire.

Responsibilities

Install, maintain, service, modify, troubleshoot, and calibrate biomedical equipment, including imaging systems and dialysis units.
Perform electrical safety tests on healthcare technology using specialized test equipment.
Support patient-care staff with acuity equipment and provide technical assistance and instruction on equipment operation and maintenance.
Assist with systematic preventive maintenance of healthcare technology.
Document the introduction of new medical equipment and evaluate it against documented hospital safety requirements.
Maintain the Clinical Engineering database by obtaining and entering required information.
Diagnose and correct system and equipment malfunctions through alterations, repairs, and replacements.
Document repair and maintenance service activities, including equipment identification and detailed repairs.
Develop or improve test setups to conduct functional checks of medical electronic test equipment.
Complete requisitions for vendor service and repair or replacement parts.
Work with equipment users to identify reasons for equipment malfunctions.
Monitor user errors, equipment and system failures, and other problems to improve program quality.
Complete rounds and maintain shop space responsibly.
Recommend biomedical instrumentation purchases and advise the supervisor about equipment performance problems and replacement needs.
Assist and train Biomedical Engineering Technicians as directed.
Follow applicable local and national public safety and regulatory requirements.
Accept a rotating on-call assignment after a minimum of 120 days of onboarding.