Field Service Specialist / Dialysis

Children's Hospital & Medical Center•Omaha, NE

12d•Onsite

About The Position

Join a pediatric dialysis program providing acute and chronic dialysis services at one location. The Field Service Specialist – Dialysis maintains, troubleshoots, and supports dialysis and other biomedical equipment across acute and chronic care settings on a single campus. The role maintains clinical equipment under the Medical Equipment Management Plan and performs installation, maintenance, calibration, and repair of biomedical equipment with minimal supervision. It provides comprehensive support for acuity equipment used by direct patient care staff. The specialist works with diagnostic, therapeutic, and life-support devices, interpreting engineering and vendor information, schematic diagrams, and graphic illustrations. The position also supports preventive maintenance, equipment safety and introduction processes, repair documentation, user instruction, and recommendations about equipment purchases and replacement. The employer offers flexibility, professional development, paid training and certifications, and relocation assistance for qualified candidates.

Requirements

Associate's degree or higher in Biomedical Technology or a related technical field, completion of a relevant military training program, or equivalent work experience in place of education.
At least three years of experience as a Biomedical Engineering Technician or in a relevant field of service.
Knowledge of electronics and electricity, including analog and intermediate digital electronics, to test, calibrate, maintain, and repair biomedical equipment and moderately complex instrumentation systems.
Ability to set up and use standard and advanced test equipment to analyze equipment operating and design characteristics and initiate repairs, reconfiguration, or redesign of moderately complex medical systems.
Ability to apply theory, concepts, techniques, design characteristics, operation, and functions to support installation, operation, testing, maintenance, repair, design, and modification of imaging systems, dialysis and medical equipment connected to networks or other operating systems.
Ability to evaluate manufacturer and contract information, manuals, and historical data to make effective recommendations concerning medical equipment operation, maintenance, and repair.
Ability to test and troubleshoot medical devices and their interfaces with other devices, clinical systems, and information systems, including through hospital wired and wireless networks.
Ability to use application software and hardware related to the operation and diagnostics of medical equipment.
Knowledge of computer equipment and software for data entry and retrieval and preparation of working documents and forms, including spreadsheets, databases, and word-processing documents.
Ability to understand and follow written and oral instructions.
Ability to establish and maintain working relationships with coworkers and clinical and medical staff.
Ability to work nights, weekends, and holidays if necessary.
Ability to accept a rotating on-call assignment after a minimum of 120 days of onboarding.

Nice To Haves

Certified Biomedical Equipment Technician (CBET), preferred upon hire.
Certified Radiology Equipment Specialist (CRES), preferred upon hire.
Certified Laboratory Equipment Specialist (CLES), preferred upon hire.
Certified Healthcare Technology Manager (CHTM), preferred upon hire.
At least one CompTIA core certification, preferred upon hire.

Responsibilities

Install, maintain, service, modify, troubleshoot, and calibrate biomedical equipment, including X-ray, portable X-ray, fluoroscopy, CR, MRI, and dialysis units.
Perform electrical safety tests on healthcare technology using specialized test equipment.
Provide comprehensive support for acuity equipment used by direct patient care staff.
Assist with a systematic preventive maintenance program for healthcare technology.
Document the introduction of new medical equipment and evaluate it against documented hospital safety requirements.
Obtain and enter information needed to maintain the Clinical Engineering database.
Diagnose and correct system and equipment malfunctions through alterations, repairs, and replacements; make calculations for circuit adjustments as instructed.
Document repair and maintenance service activities, including equipment-specific repair details.
Improve or create special test setups to conduct functional checks of medical electronic test equipment.
Complete requisitions for vendor service and repair or replacement parts.
Interact with equipment users to identify causes of equipment malfunctions.
Monitor user errors, equipment and system failures, and other problems to improve program quality.
Complete rounds and maintain shop space responsibly.
Provide technical assistance and instruction to medical personnel on equipment operation and maintenance as directed.
Recommend biomedical instrumentation purchases and advise the supervisor about equipment performance problems and replacement needs.
Assist and train Biomedical Engineering Technicians as directed.
Assist less experienced technicians as appropriate.