Field Service Technician | Dialysis Equipment

Quanta Dialysis Technologies•San Diego, CA
•$70,000 - $110,000•Remote

About The Position

Quanta Dialysis Technologies is seeking an experienced, hands-on Field Service Technician based in Southern California to install, maintain, repair, and support dialysis systems at healthcare facilities across the United States. The role is field-based and involves extensive nationwide travel, including occasional short-notice travel. The technician works with hospitals, dialysis clinics, and other healthcare facilities, supporting equipment deployments and helping ensure systems operate safely and reliably. The position involves troubleshooting and repairing dialysis equipment, performing preventive maintenance, supporting installations and equipment readiness, and maintaining service documentation and inventory. The technician works independently at customer sites while collaborating with Field Service Engineers and internal technical teams. The role requires customer service skills, flexibility, and adherence to health, safety, quality, and regulatory procedures in healthcare environments. Compensation is $32.00 to $42.00 per hour, depending on experience and qualifications, with overtime opportunities. The company also offers a benefits package that includes insurance, paid time off, a car allowance, retirement matching, disability coverage, and an equity offering.

Requirements

  • Previous experience as a Dialysis Biomedical Technician, Biomedical Equipment Technician (BMET), Field Service Technician, Field Service Engineer, or in a similar role supporting dialysis equipment.
  • Strong mechanical and electrical troubleshooting skills, including the ability to diagnose and resolve technical equipment issues.
  • Ability to work independently, manage competing priorities, and adapt to changing customer needs.
  • Strong communication skills and a customer-focused approach.
  • Comfort working in a fast-moving environment where flexibility, problem-solving, and teamwork are important.
  • Willingness and ability to travel extensively throughout the United States, including occasional travel on short notice.
  • Must reside in Southern California within reasonable commuting distance of a major airport.
  • Valid driver's license and acceptable driving record.
  • Ability to lift up to 70 lbs and safely handle equipment, tools, and parts.

Nice To Haves

  • Experience working with dialysis equipment in an outpatient dialysis clinic, hospital, or home dialysis environment.
  • Experience performing dialysis equipment preventive maintenance, calibration, repairs, and technical troubleshooting.
  • Previous customer-facing field service experience.
  • Associate degree, technical certification, military technical training, or equivalent hands-on technical experience.
  • Familiarity with Microsoft Office and electronic service documentation systems.

Responsibilities

  • Install, configure, and support dialysis systems at hospitals, dialysis clinics, and other healthcare facilities throughout the United States.
  • Troubleshoot and repair equipment, diagnose technical issues, and complete component replacements, upgrades, and system modifications.
  • Perform preventive maintenance to help ensure equipment operates safely, efficiently, and reliably.
  • Communicate clearly with customers, build relationships, and respond professionally to customer needs.
  • Support new equipment deployments, including equipment setup, movement, configuration, and readiness checks.
  • Collaborate with Field Service Engineers and other technical teams to troubleshoot and resolve complex equipment issues.
  • Maintain accurate service records and documentation in accordance with company quality and regulatory requirements.
  • Manage assigned spare parts, tools, service equipment, and inventory.
  • Work with internal teams to support customer satisfaction and successful equipment installations.
  • Follow established health, safety, and regulatory procedures in healthcare environments.

Benefits

  • Monthly car allowance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Life insurance
  • Short-term and long-term disability insurance
  • FSA/HSA options
  • Employee Assistance Program
  • Equity offering
  • Overtime opportunities
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