Field Service Specialist
About The Position
The Field Service Specialist provides specialized repair and maintenance services for diagnostic imaging and biomedical equipment, expanding on FSS I duties. The role primarily repairs and maintains intermediate imaging equipment, including DR, basic CT/CT Sim, oncology, and vascular/specials equipment, using training to reduce dependence on service contracts. The specialist provides leadership within Clinical Engineering, assists other Field Service Specialists with imaging equipment repairs, and manages service emergencies and communications with stakeholders. Additional duties include ordering parts, providing Account Manager coverage, identifying new service opportunities, analyzing cost histories to help reduce expenses, and supporting general biomedical equipment as needed. Success requires advanced technical expertise, leadership, problem-solving, a proactive approach to cost reduction and training, and a commitment to precise, operational healthcare technology.
Requirements
- Associate degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; graduation from a technical school technical program; or training validated through certificates or equivalent experience.
- At least 2 years of experience servicing technical equipment.
- Valid driver's license.
- Availability to participate in a rotational on-call schedule, including nights, weekends, and holidays, respond to urgent service needs outside regular business hours, and return to the facility on short notice when required.
Responsibilities
- Specialize in repair and maintenance of general imaging equipment.
- Repair and maintain intermediate imaging equipment, including DR, basic CT/CT Sim, oncology, and vascular/specials equipment.
- Assist Field Service Specialists with imaging equipment repairs and provide leadership within Clinical Engineering.
- Manage service emergencies and communicate with stakeholders.
- Manage work order record keeping.
- Assist with cost-effective ordering of parts and supplies.
- Provide Account Manager coverage.
- Identify new service opportunities.
- Analyze cost histories to identify opportunities for expense reduction.
- Provide rotating on-call coverage and perform general biomedical duties.
- Stay current on technology, medical advances, and regulatory standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
