Field Service Specialist
About The Position
The Field Service Specialist provides specialized repair and maintenance services for diagnostic imaging and biomedical equipment, expanding on FSS I duties. The role primarily repairs and maintains intermediate imaging equipment, including DR, basic CT/CT Sim, oncology, and Vascular/Specials equipment, using training to reduce dependence on service contracts. The specialist leads within Clinical Engineering, assists other FSS staff with imaging equipment repairs, and manages service emergencies and stakeholder communications. Additional duties include managing work-order records, ordering parts and supplies cost-effectively, providing Account Manager coverage, identifying new service opportunities, analyzing cost histories to reduce expenses, and supporting general biomedical equipment needs. The specialist stays current on technology, medical advances, and regulatory standards. The role includes rotating on-call coverage, including nights, weekends, and holidays, with availability to respond to urgent service needs outside regular business hours and potentially return to the facility on short notice. Other duties may be assigned.
Requirements
- Associate degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; equivalent military education; or graduation from a technical school technical program, or training validated through certificates or equivalent experience.
- At least 2 years of experience servicing technical equipment.
- Valid driver's license.
- Availability for a rotational on-call schedule, including nights, weekends, and holidays, and for urgent service needs outside regular business hours.
Responsibilities
- Repair and maintain general and intermediate diagnostic imaging equipment, including DR, basic CT/CT Sim, oncology, and Vascular/Specials equipment.
- Assist FSS staff with imaging equipment repair and provide leadership within Clinical Engineering.
- Manage service emergencies and communicate with stakeholders.
- Manage work-order record keeping.
- Assist with cost-effective ordering of parts and supplies.
- Provide Account Manager coverage.
- Identify new service opportunities.
- Analyze cost histories to support expense reduction.
- Perform general biomedical equipment duties as needed.
- Provide rotating on-call coverage, including nights, weekends, and holidays, and respond to urgent service needs outside regular business hours.
- Stay current on technology, medical advances, and regulatory standards.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
