Field Service Representative

Veolia Environnement SA • Clayton, NC

23h

About The Position

The Field Service Representative at Veolia Water Technologies & Solutions provides operations and maintenance expertise for water treatment systems across various industries. The role supports the performance of technologies including media filtration, softening, and reverse osmosis by troubleshooting equipment, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.

The representative maintains spare-parts and chemical inventories, prepares site paperwork and technical work summaries, tests water, monitors chemical injection systems, operates and optimizes equipment, and consults with customer management and operations teams. The position requires regional travel as needed.

Requirements

• High school diploma, GED, homeschool certification, or international equivalent.
• Valid driver's license.
• Minimum of 2 years of experience in service/maintenance or equivalent in an industrial environment.
• Strong mechanical aptitude and a systematic approach to technical problem-solving.
• Must be able to travel within the region as needed.

Nice To Haves

• Bachelor's or associate degree in science/engineering (STEM), or a technical certificate in Instrumentation.
• Experience maintaining water treatment equipment.
• Background combining formal mechanical training with practical, real-world troubleshooting experience.

Responsibilities

• Maintain inventory of spare parts and adequate supplies of chemicals and replacement parts.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing.
• Monitor and maintain chemical injection systems.
• Operate, monitor, and optimize equipment performance.
• Troubleshoot mechanical, electrical, and controls issues on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Conduct maintenance and calibration activities on water treatment equipment.
• Consult with customer management and operations teams.
• Ensure contract compliance with volume and quality specifications.
• Perform other duties as required.

Benefits

• Medical insurance starting on the first day.
• Dental insurance starting on the first day.
• Vision insurance starting on the first day.
• Life insurance.
• Paid time off.
• Paid holidays.
• Parental leave.
• 401(k) plan.
• Flexible spending and health savings accounts.
• AD&D insurance.
• Disability insurance.
• Tuition reimbursement.
• Opportunity for advancement and career development.
• Training in valuable skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED