Field Service Representative

Solar Turbines•Georgia, SC

4d•$65,000 - $85,000•Remote

About The Position

The Field Service Representative installs, maintains, and troubleshoots equipment at customer locations using tools, parts, and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection work, call-out services, and commissioning activities on turbomachinery and package systems. This position is remote, and candidates must reside in Georgia or Alabama. Under supervision and with guidance from experienced field service personnel and/or a supervisor, the representative uses test equipment and technical documentation to diagnose malfunctions; analyzes, repairs, or replaces faulty parts; checks for common causes of trouble and cleans and lubricates equipment; and performs routine installations and adjustments. The role also uses digital tools and systems. Candidates must pass a DOT drug screen and physical fitness evaluation, have a clean driving record under the stated criteria, and be able to obtain a legal Transportation Worker Identification Credential. Candidates must successfully complete a physical exam and obtain OGUK offshore certification from a Solar-approved physician if necessary. Visa sponsorship is not available.

Requirements

Degree or equivalent experience desired.
Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
Have a clean driving record: no moving violations within the last 12 months, no 2-point violations within the last 3 years, and no DUIs within the last 7 years.
Successfully complete a physical exam and obtain OGUK offshore certification from a Solar-approved physician if necessary.
Be able to obtain a legal Transportation Worker Identification Credential.
Candidates must reside in Georgia or Alabama.
Visa sponsorship is not available.

Nice To Haves

Service excellence: knowledge of customer service concepts and techniques and the ability to meet or exceed customer needs and expectations.
Initiative: ability to proactively take action on responsibilities and challenges, seek out work, and accomplish goals.
Problem solving: knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
Mechanical maintenance—power supply: knowledge of power plant machinery and preventive maintenance, repair, or replacement of faulty mechanical parts.
Mechanical maintenance (oil and gas): knowledge of mechanical equipment and preventive maintenance, and the ability to repair or replace faulty parts used in hydrocarbon exploration, production, or refining.
Safety (oil and gas): knowledge of safety procedures, practices, considerations, and regulatory requirements, and the ability to identify and respond to work-related hazards.
Programmable Logic Controller (PLC): knowledge of PLCs and the ability to design, implement, and operate automated process controls.
Troubleshooting technical problems: knowledge of troubleshooting approaches, tools, and techniques and the ability to anticipate, detect, and resolve technical problems in a manufacturing environment.

Responsibilities

Install, maintain, and troubleshoot equipment at customer locations using tools, parts, and technical diagrams.
Perform on-site preventive maintenance and inspection service work, call-out services, and commissioning activities on turbomachinery and package systems.
Use test equipment and, as needed, schematics and manufacturers' specifications to diagnose and identify malfunctions, with guidance from experienced field service personnel and/or a supervisor.
Under supervision, use hand tools, gauges, and instruments to analyze, repair, or replace faulty parts, and use digital tools and systems.
Observe and check for common causes of trouble, such as dirty or defective components, and clean and lubricate equipment with guidance.
Under supervision, perform routine installations and make appropriate equipment adjustments within normal procedures.