Field Service Representative (Dispatchable)

Veolia Environnement SA•Marcus Hook, PA

About The Position

As a Dispatchable Field Service Representative, you will provide operations and maintenance expertise on water treatment systems for customers across a variety of industries. The role involves working with technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF). You will work independently and remotely while coordinating with project teams, and travel within the region as needed.

Requirements

  • High school diploma, GED, homeschool certification, or international equivalent.
  • At least 2 years of experience in service/maintenance or equivalent in an industrial environment.
  • Valid driver's license.
  • Excellent mechanical know-how.
  • Strong customer service skills.
  • Strong problem-solving skills.
  • Ability to work independently and remotely with project teams.
  • Ability to travel within the region as needed.

Nice To Haves

  • Bachelor's or associate's degree in Science/Engineering (STEM).
  • Technical certificate in Instrumentation.

Responsibilities

  • Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
  • Operate, monitor, and optimize equipment performance.
  • Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
  • Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts.
  • Monitor and maintain chemical injection systems.
  • Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific tests.
  • Conduct maintenance and calibration activities.
  • Review customer plant installations and compare them against WTS reference drawings, including P&IDs, electrical schematics, and general arrangement drawings.
  • Consult with customer management and operations teams.
  • Provide customers with informal training on operating and maintaining their systems.
  • Ensure contract compliance with volume and quality specifications.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance starting day one.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan.
  • Flexible spending and health savings accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Opportunity for advancement and career development.
  • Training in valuable skills.
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