Field Service Representative - Dispatchable

Water Technologies • Hemlock, MI

3d • Onsite

About The Position

The Field Service Representative provides operations and maintenance expertise on water treatment systems at customer sites across a variety of industries. The role involves working with technologies such as media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electro deionization, and ultrafiltration. The representative performs maintenance and calibration, supports customers and their operations teams, and monitors and optimizes equipment performance while ensuring compliance with contract volume and quality specifications.

The position requires independent, remote work alongside project teams and frequent travel within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana. It includes troubleshooting, analytical testing, maintaining site documentation and parts inventory, and providing customers with informal operational and maintenance training. Veolia offers mentoring, technical and commercial training, and career advancement opportunities in water treatment and environmental sustainability.

Requirements

• High school diploma, GED, home school certification, or international equivalent.
• At least 2 years of service/maintenance experience or equivalent in an industrial environment.
• Valid driver's license.
• Ability to work independently and remotely with project teams.
• Ability to lift 35 pounds.
• Ability to travel up to 80% within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana.

Nice To Haves

• Bachelor's or associate degree in science or engineering (STEM).
• Technical certificate in instrumentation.

Responsibilities

• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
• Maintain an inventory of spare parts and an adequate supply of chemicals and replacement parts.
• Monitor and maintain chemical injection systems.
• Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific tests.
• Review customer plant installations and compare them against WTS reference drawings, including P&IDs, electrical schematics, and general arrangements.
• Conduct maintenance and calibration activities.
• Consult with customer management and operations teams.
• Ensure contract compliance with volume and quality specifications.
• Operate, monitor, and optimize equipment performance.
• Provide customers with informal training on system operation and maintenance.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life insurance.
• Paid time off.
• Paid holidays.
• Parental leave.
• 401(k) plan with a 3% default contribution plus matching.
• Flexible spending and health savings accounts.
• AD&D insurance.
• Disability insurance.
• Tuition reimbursement.
• Mentoring, technical and commercial training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED