Field Service Representative - Dispatchable

Veolia Environnement SA•Duluth, MN

About The Position

As a Field Service Representative, you will provide operations and maintenance expertise on water treatment systems at customer sites across a variety of industries. The role involves working with technologies including media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electro deionization, and ultrafiltration. You will conduct maintenance and calibration, consult with customer management and operations teams, ensure contract compliance with volume and quality specifications, and operate, monitor, and optimize equipment performance. The position requires independent and remote work with project teams, customer interaction and informal system training, and travel of up to 80% within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana. The role offers mentoring, technical and commercial training, and opportunities for career advancement.

Requirements

High school diploma, GED, Home School Certification, or international equivalent.
At least 2 years of service/maintenance experience or equivalent experience in an industrial environment.
Valid driver's license.
Demonstrated ability to work independently and remotely with project teams.
Ability to lift 35 lbs.
Ability to travel up to 80% in Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana.

Nice To Haves

Bachelor's or associate degree in science or engineering (STEM).
Technical certificate in Instrumentation.

Responsibilities

Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain inventory of spare parts and adequate supplies of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, and SDI, TOC, and other site-specific tests.
Review customer plant installations and compare them against WTS reference drawings, including P&IDs, electrical schematics, and general arrangements.
Conduct maintenance and calibration activities.
Consult with customer management and operations teams.
Ensure contract compliance with volume and quality specifications.
Operate, monitor, and optimize equipment performance.
Provide customers with informal training on operation and maintenance of their systems.
Perform other duties as assigned.