Field Service Representative - Dispatchable

Water Technologies•Rockford, MI

About The Position

The Field Service Representative provides operations and maintenance expertise on water treatment systems at customer sites across a variety of industries. The role supports technologies including media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electro deionization, and ultrafiltration. The representative works independently and remotely with project teams, supports customers with informal system-operation and maintenance training, and helps ensure equipment performance and contract compliance with volume and quality specifications. The position requires up to 80% travel within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana. Veolia offers mentoring, technical and commercial training, and career advancement opportunities in water treatment and environmental sustainability.

Requirements

High school diploma, GED, Home School Certification, or international equivalent.
At least 2 years of service/maintenance experience or equivalent in an industrial environment.
Valid driver's license.
Demonstrated ability to work independently and remotely with project teams.
Ability to lift 35 pounds.
Ability to travel up to 80% within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana.
Must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor U.S. work authorization for this opportunity.

Nice To Haves

Bachelor's or associate degree in science or engineering (STEM).
Technical certificate in instrumentation.

Responsibilities

Conduct maintenance and calibration activities.
Consult with customer management and operations teams.
Troubleshoot mechanical, electrical, and controls issues on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain spare-parts inventory and adequate supplies of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific tests.
Review customer plant installations against WTS reference drawings, including P&IDs, electrical schematics, and general arrangement drawings.
Provide customers with informal training on operating and maintaining their systems.
Operate, monitor, and optimize equipment performance.
Ensure contract compliance with volume and quality specifications.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance starting day 1.
Life insurance.
Paid time off.
Paid holidays.
Parental leave.
401(k) plan with a 3% default contribution plus matching.
Flexible spending and health savings accounts.
AD&D insurance.
Disability insurance.
Tuition reimbursement.
Mentoring, technical and commercial training, and career advancement opportunities.