Field Service Representative - Dispatchable

Water Technologies•Duluth, MI

About The Position

The Field Service Representative provides operations and maintenance expertise for customer water treatment systems across a variety of industries. The role involves working with technologies such as media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electro deionization, and ultrafiltration. The representative operates, monitors, and optimizes equipment performance, conducts maintenance and calibration, and works with customer management and operations teams to meet contract volume and quality specifications. The role requires working independently and remotely with project teams, customer support and informal system-operation and maintenance training, and travel of up to 80% across Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana. Veolia offers mentoring, technical and commercial training, and career advancement opportunities in water treatment and environmental sustainability.

Requirements

High School Diploma, GED, Home School Certification, or international equivalent.
At least 2 years of service/maintenance experience or equivalent experience in an industrial environment.
Valid driver's license.
Demonstrated ability to work independently and remotely with project teams.
Ability to lift 35 pounds.
Ability to travel up to 80% within Michigan, Wisconsin, Minnesota, Iowa, Illinois, and Indiana.

Nice To Haves

Bachelor's or associate degree in science or engineering (STEM).
Technical certificate in instrumentation.

Responsibilities

Conduct maintenance and calibration activities on water treatment systems.
Consult with customer management and operations teams.
Operate, monitor, and optimize equipment performance while ensuring contract volume and quality specifications are met.
Troubleshoot mechanical, electrical, and controls issues on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed.
Maintain spare-parts inventory and adequate supplies of chemicals and replacement parts.
Monitor and maintain chemical injection systems.
Perform analytical testing, including turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific tests.
Review customer plant installations and compare them with WTS reference drawings, including P&IDs, electrical schematics, and general arrangements.
Provide customers with informal training on operation and maintenance of their systems.
Perform other duties as assigned.