Field Service Representative

Water Technologies•LaGrange, GA

About The Position

Veolia is seeking a Field Service Representative for its Chemical Solutions and Monitoring division. The role provides on-site technical service as the primary technical liaison between Veolia and industrial customers. The representative works independently across multiple industries and customer locations, installing, maintaining, and troubleshooting chemical feed equipment and water treatment systems while building customer relationships through technical expertise. The position includes installing and commissioning equipment, collecting samples and conducting water tests, advising and training customer teams, optimizing systems, calibrating equipment, programming controllers, performing preventative maintenance, and resolving issues both remotely and on site. The representative also maintains service documentation and inventory, follows safety protocols, supports customer sites throughout an assigned territory, and coordinates with sales teams. Work takes place in various industrial environments. Travel is required as needed, and the employee must be able to safely lift up to 50 pounds and perform precision work.

Requirements

High school diploma, GED, or equivalent.
At least 2 years of experience in instrumentation and electronics, plant operations or maintenance, or equivalent technical training.
Valid driver's license; a learner's permit or G1/G2 class does not qualify.
Computer proficiency.
Strong troubleshooting skills.
Excellent verbal and written communication skills.
Strong customer service skills.
Good mathematical skills.
Ability to work independently, manage multiple priorities, and work in various industrial environments.
Self-motivated, safety-minded, and committed to continuous learning.
Ability to safely lift up to 50 pounds and perform precision work.
Willingness to travel as needed.

Nice To Haves

Technical degree or diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or a related discipline.
At least 3 years of experience in instrumentation and electronics, plant operations or maintenance, or equivalent technical training.
Familiarity or experience with water treatment processes and industrial equipment.

Responsibilities

Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
Obtain samples, perform water tests such as pH, conductivity, hardness, silica, and PTSA, and enter data into Veolia’s Insight trending platform.
Provide technical consultation, recommendations, training, and solutions to customer management and technical teams.
Perform water analysis, calibrate equipment, program controllers, and conduct preventative maintenance.
Diagnose and resolve system issues using remote support technologies and on-site interventions.
Maintain detailed service reports and manage inventory.
Follow safety protocols and support compliance in industrial environments.
Support multiple customer sites within the assigned territory and coordinate with sales teams for effective service delivery.