Field Service Representative

Hatalom•Camp Pendleton, CA
•$70,304 - $73,000•Onsite

About The Position

Hatalom Corporation is seeking an experienced Field Service Representative (FSR) to provide front-line logistics and technical support throughout all phases of MCTIS-supported training events. FSRs provide classes and instruction on the MCTIS system, issue equipment, and train attendees to integrate the training system with their normal equipment. During training events, FSRs form Contact Teams to address emergent equipment issues, battery exchanges, troubleshooting, and additional equipment needs. The position reports to the contract Site Lead on operational support at the fielded location and assigned Deploy-for-Training activities. The FSR plans, prepares, and configures equipment for exercises; supports equipment issue, emplacement, maintenance, recovery, and accountability; documents faults and incidents; and participates in required training and coordination. Work includes some office work in a climate-controlled facility, prolonged outdoor exposure in extreme temperatures and rugged terrain, heavy lifting, and daily driving in training areas. The schedule is flexible and may include weekends and holidays. Travel may include California and, occasionally, overseas training.

Requirements

  • Professional Military Education appropriate to rank at the time of separation or retirement from uniformed service.
  • Must be able to work with limited supervision.
  • Strong communication skills.
  • Strong analytical and problem-solving skills.
  • Strong organizational skills.
  • Highly experienced in planning and prioritization.
  • Must submit to and receive a favorable Tier-1 Background Investigation adjudication.
  • Qualification as an authorized company driver is required; authorized drivers must have a valid driver's license, current automobile insurance, and a driving record acceptable to the company's auto insurance provider.
  • A valid U.S. Passport is required for overseas training, if such training occurs.
  • Must be able to work a flexible schedule, including some holidays and weekends.
  • Routine heavy lifting up to 50 lbs. is required.
  • Must be able to work outdoors in inclement temperatures ranging from 100 degrees in a low-elevation desert climate to negative 25 degrees in a high-elevation mountainous environment, and drive daily in training areas with rugged terrain, weather, and range debris.

Nice To Haves

  • Ideal candidate is a former Marine with recent training experience.
  • Four years of Fleet Marine Force operational experience is preferred.
  • Experience or expertise in warehousing operations, embarking operations, heavy equipment or motor transport operations, and/or field communications is preferred.
  • Commercial Driver's License (CDL) and forklift certification are highly desirable.

Responsibilities

  • Report to the contract Site Lead on operational support at the fielded location and assigned Deploy-for-Training activities.
  • Issue equipment on site in accordance with the support plan.
  • Deliver equipment familiarity and functionality lessons to training units and in the field.
  • Assist with erecting and maintaining the communication system.
  • Form part of a Contact Team during exercises to troubleshoot and exchange equipment, resupply batteries, and support equipment emplacement and maintenance in training areas.
  • Assist with the Recovery / Receipt phase in accordance with the support plan.
  • Perform authorized levels of equipment maintenance.
  • Ensure faults and incidents are properly documented.
  • Monitor stock and assist with serialized equipment accountability.
  • Plan, prepare, and configure system equipment before each exercise.
  • Assist with maintenance, serviceability, and resupply.
  • Attend training in the United States or overseas as required.
  • Attend planning and coordination meetings as required.
  • Administer Performance Evaluation Checklists (PECLs) for team members as required.
  • Provide input for team members’ performance assessments as required.
  • Perform other related duties incidental to the work described.
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