Field Service Repair Technician
About The Position
STERIS is hiring an entry-level Field Service Repair Technician to inspect, repair, and refurbish surgical instruments in a field-based setting. Technicians work from mobile repair trucks at customer sites, in a repair lab, or in a hospital, depending on customer needs. STERIS provides training; previous instrument repair experience is not required. The role delivers timely, quality repairs that meet compliance standards and provides a superior customer experience. The position is primarily a Monday-through-Friday first-shift role, with daily travel in a company vehicle. The technician meets colleagues at the truck storage location in the Bensenville area and travels within an assigned territory. Time spent on the company truck, including driving time, is paid. Flexible early or late hours and occasional overnight or out-of-state travel may be needed based on customer and business requirements. Candidates must be based in Illinois. STERIS conducts a seven-year driving record check as part of onboarding.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience or one year of experience at STERIS; all experience must be verifiable.
- Ability to meet flexible schedules that may include early or late hours and occasional overnight or out-of-state travel.
- Ability to pass a DOT medical/physical exam and comply with DOT regulations.
- Valid driver’s license with an acceptable driving record; a CDL is not required.
- Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
- At least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
- Ability to meet hospital/customer credentialing requirements and maintain required vaccines.
Nice To Haves
- Hands-on repair, assembly, or product testing experience and use of small hand tools. Relevant examples include small engine repair, cell phone or electronics repair, testing or rebuilds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, and automotive repair.
Responsibilities
- Perform basic to intermediate inspection and repairs on surgical instruments using grinding wheels, buffing wheels, hand and power tools, and soldering equipment.
- Work in the field on a mobile repair truck, in a repair lab, or in a hospital according to customer needs within the assigned territory.
- Provide invoicing and documentation as needed by the business.
- Support various locations within the assigned territory according to service agreements, customer needs, and staffing levels.
- Drive a DOT-regulated vehicle and conduct basic box truck safety checks.
Benefits
- Competitive pay, overtime opportunity, and quarterly incentive plan.
- Extensive hands-on training and development.
- Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS.
- Extensive paid time off and nine additional holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Additional add-on benefits and discounts, including pet insurance.
- Tuition reimbursement and continued education programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
