Field Service Repair Technician
About The Position
STERIS is hiring an entry-level Field Service Repair Technician to inspect, repair, and refurbish surgical instruments in a field-based setting. Technicians work from mobile repair trucks at customer sites and may also work in a repair lab or hospital, depending on customer needs. The role focuses on delivering timely, high-quality repairs that meet compliance standards and provide a superior customer experience. Training is provided; previous instrument repair experience is not required. The position is based from a truck storage location in Taunton, Massachusetts, and requires daily travel in a company vehicle within the assigned territory. All time on the company truck, including driving time, is paid. The role is primarily Monday through Friday on first shift, with flexible early or late hours and occasional overnight or out-of-state travel depending on customer and business needs. Candidates must be based in Massachusetts. Pay starts at $25.50–$27.00 per hour, with eligibility for bonus participation and overtime opportunity. STERIS provides hands-on training, career development opportunities, and a comprehensive benefits package.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience or one year of experience at STERIS; all experience must be verifiable.
- Ability to accommodate flexible schedules with early or late hours and occasional overnight or out-of-state travel based on customer and business needs.
- Ability to pass a DOT medical/physical exam and comply with all DOT regulations.
- Valid driver’s license with an acceptable driving record; a CDL is not required.
- Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
- At least 21 years of age to meet the FMCSA age requirement for commercial interstate driving.
- Ability to maintain required vaccines and comply with hospital/customer credentialing requirements.
- Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
- Must be based in Massachusetts.
- STERIS will conduct a seven-year driving record check as part of onboarding.
Nice To Haves
- Hands-on repair, assembly, product testing, and use of small hand tools are a plus.
- Relevant experience may include small engine repair, cell phone or electronics repair, testing or rebuilding, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, or automotive repair.
Responsibilities
- Perform basic to intermediate inspection and repair of surgical instruments using grinding wheels, buffing wheels, hand and power tools, soldering, and other methods.
- Work in the field on a mobile repair truck, in a repair lab, or inside a hospital according to customer needs within the assigned territory.
- Provide invoicing and documentation as needed by the business.
- Support various locations within the assigned territory according to service agreements, customer needs, and staffing levels.
- Drive a company vehicle to customer locations and conduct basic box truck safety checks.
Benefits
- Competitive pay, overtime opportunity, and quarterly incentive plan.
- Extensive hands-on training and development.
- Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS.
- Extensive paid time off and nine additional holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Additional add-on benefits and discounts, including pet insurance.
- Tuition reimbursement and continued education programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
