Field Service Repair Technician
About The Position
STERIS is hiring an entry-level Field Service Repair Technician to inspect, repair, and refurbish surgical instruments in a field-based setting. Technicians work from mobile repair trucks at customer sites and may also work in a repair lab or hospital, depending on customer needs within the assigned territory. The role focuses on timely, quality repairs that meet compliance standards and provide a superior customer experience. Previous instrument repair experience is not required; training is provided. The position is based in New Hampshire and requires daily travel by company vehicle. The commute point is the truck storage location in Lebanon, where technicians meet colleagues and board the mobile repair truck. Time spent on the company truck, including driving time, is paid. The role is primarily Monday through Friday on first shift, with flexibility for early or late hours and occasional overnight or out-of-state travel based on customer and business needs. STERIS conducts a seven-year driving record check during onboarding.
Requirements
- High school diploma or GED.
- At least one year of relevant work experience or one year of experience at STERIS; all experience must be verifiable.
- Ability to meet flexible schedules, including early or late hours and occasional overnight or out-of-state travel based on customer and business needs.
- Ability to pass a DOT medical/physical exam and comply with all DOT regulations.
- Valid driver's license with an acceptable driving record; a CDL is not required.
- Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
- At least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Ability to maintain required vaccines and comply with hospital/customer credentialing requirements.
- Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
Nice To Haves
- Hands-on repair, assembly, or product testing experience and experience using small hand tools. Examples include small engine repair, cell phone or electronics repair, testing or rebuilding, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, and automotive repair.
Responsibilities
- Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, hand and power tools, soldering, and related methods.
- Work in the field on a mobile repair truck, in a repair lab, or inside a hospital, depending on customer needs within the assigned territory.
- Provide invoicing and documentation as needed by the business.
- Support various locations within the assigned territory based on service agreements, customer needs, and staffing levels.
- Drive a company vehicle and conduct basic box truck safety checks.
Benefits
- Competitive pay, overtime opportunity, and quarterly incentive plan.
- Extensive hands-on training and development.
- Career progression and growth opportunities within STERIS.
- Extensive paid time off and nine additional holidays.
- Healthcare, dental, and vision benefits.
- Long- and short-term disability coverage.
- 401(k) with company match.
- Maternity and parental leave.
- Additional benefits and discounts, including pet insurance.
- Tuition reimbursement and continued education programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
