Field Service Repair Technician

STERIS•Grand Rapids, MI

19h•Onsite

About The Position

STERIS provides healthcare and life science product and service solutions. This entry-level position performs inspection, repair, and refurbishment of surgical instruments in a field-based setting. Technicians work alongside other Repair Technicians from mobile repair trucks at Customer sites, delivering timely, high-quality repairs that meet compliance standards. Training is provided, and previous instrument repair experience is not required. The role is based from the truck storage location in Grand Rapids, Michigan, where technicians meet their colleagues and mobile repair truck. Daily travel to Customer locations is required using a company vehicle; time spent on the company truck, including driving time, is paid. The position is primarily Monday through Friday on first shift, with flexible early or late hours and occasional overnight or out-of-state travel depending on Customer and business needs. Candidates must be based in Michigan to support the assigned territory. STERIS will conduct a seven-year driving record check as part of onboarding. The pay range is $22.00–$24.00 per hour, and the position is eligible for bonus participation. Pay may vary based on factors such as local labor market, relevant experience, education, certifications, and language fluency. The position is open until filled.

Requirements

High school diploma or GED.
At least one year of relevant work experience or one year of experience at STERIS; experience must be verifiable.
Ability to meet flexible schedules, including early or late hours and occasional overnight or out-of-state travel based on Customer and business needs.
Ability to pass a DOT medical/physical exam and comply with DOT regulations.
Valid driver’s license with an acceptable driving record; a CDL is not required.
Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
At least 21 years of age to meet the FMCSA age requirement for commercial interstate driving.
Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
Ability to meet hospital and Customer credentialing requirements.
Ability to maintain required vaccines.
Must be based in Michigan to support the assigned territory.

Nice To Haves

Hands-on repair, assembly, product testing, or experience using small hand tools is a plus.
Relevant examples include small engine repair, cell phone or electronics repair, testing or rebuilding, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, and automotive repair.

Responsibilities

Perform basic to intermediate inspection and repair of surgical instruments using grinding and buffing wheels, hand tools, power tools, and soldering equipment.
Refurbish surgical instruments, with repair complexity and intricacy varying by assignment.
Work at Customer sites from a mobile repair truck alongside other Repair Technicians.
Provide invoicing and documentation as needed based on business requirements.
Support various locations within the assigned territory according to service agreements, Customer needs, and staffing levels.
Drive a company vehicle to Customer sites and perform basic box truck safety checks.

Benefits

Competitive pay, overtime opportunity, and quarterly incentive plan.
Extensive hands-on training and development.
Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS.
Extensive paid time off and nine additional holidays.
Healthcare, dental, and vision benefits.
Long- and short-term disability coverage.
401(k) with company match.
Maternity and parental leave.
Additional benefits and discounts, including pet insurance.
Tuition reimbursement and continued education programs.