Field Service Mechanic DOT

THE TAYLOR GROUP INC•Covington, GA

11d•Onsite

About The Position

Taylor Sudden Service provides genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works. The Field Service Mechanic supports customers by delivering prompt, efficient service for new and used equipment, helping maintain customer relationships and the company’s reputation. The role includes equipment delivery and setup, inspections, operator instruction, repairs and replacements, and accurate reporting for billing. Work is typically performed at customer locations, with travel planned in consultation with the Service Supervisor. The mechanic may occasionally stay overnight out of town. The position requires some vocational or formal schooling in hydraulics and diesel engine repair and three years of on-the-job experience in diesel mechanics and hydraulics; relevant schooling may substitute for some experience. The mechanic must be DOT certifiable and at least 21 years old to be DOT certified. A tacker test must be passed. Experience with aerial equipment is highly preferred but not required.

Requirements

Excellent verbal and written communication skills.
Basic computer skills.
Ability to stoop, bend, climb, and lift up to 50 pounds.
Valid driver’s license and good driving record; the employee will drive a company-owned vehicle and must meet corporate insurance requirements.
Must be DOT certifiable; must be at least 21 years old to be DOT certified.
Some vocational or formal schooling in hydraulics and diesel engine repair.
Three years of on-the-job experience in diesel mechanics and hydraulics; schooling in these fields may substitute for some job experience.
Must pass the tacker test.
Must be available to stay overnight at out-of-town locations on occasion.

Nice To Haves

Experience servicing aerial equipment, including boom lifts, scissor lifts, and other access equipment.
Familiarity with JLG, Genie, Skyjack, or similar manufacturers.
Practice and improve welding skills toward passing the AWSD14 Welding Test, which may support future promotion consideration.

Responsibilities

Consult with the Service Supervisor to plan work and travel schedules, prioritizing customer needs and considering equipment location and parts availability.
Diagnose equipment malfunctions and repair or replace worn or defective parts; install assemblies and adjust devices and controls.
Provide tools and parts and arrange facilities to complete repairs, usually at customer premises.
Inspect, operate, and test machines at delivery, at specified inspection intervals, and after repairs to ensure proper function.
Report customer and machine details, malfunctions, time spent working, driving and waiting, mileage, and other information needed for accurate accounts and billing.
Develop technical skills by attending company-sponsored vocational schools and departmental training meetings and by reading technical literature.
Maintain a neat personal appearance and keep the service truck clean, polished, and orderly to promote the company’s image.
As an experienced or advanced serviceman, troubleshoot recurring or unusual problems in coordination with Engineering, Manufacturing, and other service personnel.
As an experienced or advanced serviceman, train new servicemen or supervise teams assembling or servicing large units or completing large repair jobs.
Complete work orders and job-related paperwork, including JSA forms, inspection reports, and credit-card receipts, in a timely manner.
Perform other duties as assigned.