Field Service Hospital Representative 7160

Daniels Health•Salt Lake City, UT

6d•Onsite

About The Position

Daniels Health is seeking a customer-service-oriented Field Service Representative to inspect and service products at assigned Intermountain Health hospitals and medical centers. The representative maintains inventory and provides the first line of customer service on behalf of Daniels, working with drivers, operations personnel, sales teams, and corporate support staff. The role covers multiple hospital locations in Utah, including Utah Valley Hospital, Spanish Fork Hospital, Orem Community Hospital, American Fork Hospital, Riverton Hospital, Alta View Hospital, and TOSH. This is a permanent, full-time position of 40 hours per week, Monday through Friday, from 6:00 AM to 2:00 PM. The position offers $22.00 to $24.00 per hour, a set rate described as non-negotiable. Full-time employees receive benefits, sick leave, and vacation leave from day one.

Requirements

Meet standard hospital vaccination requirements.
Be willing to complete a five-panel urine drug screening.
Be willing to undergo a seven-year background check.
Have previous experience in a warehouse labor-intensive job involving repetitive lifting of containers weighing 50 to 75 pounds.
Have basic math skills and the ability to read and record weights accurately.
Be familiar with weighbridge or scale systems.
Be comfortable with repetitive tasks while maintaining quality standards.
Be comfortable standing for extended periods and working in personal protective equipment (PPE).
Demonstrate a history of longevity with employers and a can-do attitude.
Be able to stand and walk for a significant part of the day.
Be able to lift containers weighing up to 50 pounds and push or pull wheeled transporters and/or palletized product weighing approximately 300 pounds.

Nice To Haves

Experience in EVS, housekeeping, or as a sterilization technician.

Responsibilities

Work with clinical staff at Intermountain locations to support proper healthcare waste segregation, timely container exchanges, and accurate container filling.
Inspect and service Daniels products at assigned hospitals or medical centers, including entering procedural areas and working around sensitive patients and equipment.
Maintain adequate container-stock inventory at the location and department levels.
Communicate clearly and manage relationships with hospital and Daniels staff.
Communicate and escalate customer issues to a manager to support timely response and resolution, using a company-provided smartphone for daily duties.
Maintain professional, positive working relationships with customers and hospital staff independently and without direct supervision.
Leave staging areas neat and orderly after entering and before leaving facilities.