The Field Service Engineer provides in-person engineering support for heavy equipment assembly, installation, and troubleshooting in shop and field operations. The role serves as a liaison between operations and the engineering hub, relays field nonconformances to quality and engineering teams, and is prepared to deploy quickly to assess situations and troubleshoot in the field. The engineer may accompany sales and operations managers to customer sites for technical presentations, review field installation procedures and operations and maintenance manuals, and facilitate field trials of new products to determine design limits and needed improvements. The position regularly visits field locations to build rapport with field service personnel and customers. Work time is divided between approximately 50% field travel and 50% office and shop work. The role is based in Minot, North Dakota. Applicants must be authorized to work for any U.S. employer without restriction; visa sponsorship is not available at this time.
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Job Type
Full-time