Field Service Engineer - Process Diagnostics & Control/Metrology (PDC)

Applied Materials • Austin, TX

7d • Onsite

About The Position

Applied Materials is hiring a Field Service Engineer (Customer Engineer) for its Process Diagnostics & Control (PDC) team in Austin, Texas. The role supports advanced inspection and metrology systems used by semiconductor manufacturers to monitor, measure, and control production processes. These systems combine optics, lasers, electron beam technology, vacuum systems, precision mechanics, and software.

The engineer serves as a direct liaison with customers, installing, maintaining, upgrading, and troubleshooting equipment. The work includes preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, as well as diagnostics using digital analytics. The role supports production-critical equipment in a high-pressure manufacturing environment where uptime is essential, and collaborates with customer engineering, process engineering, and manufacturing teams to maintain and improve tool performance.

The position is full-time, based in Austin, Texas, and involves travel approximately 10% of the time. Relocation is eligible. The stated salary range is $31.00–$42.40; the posting does not specify the pay period. Candidates may also be eligible for bonus and stock awards, as applicable. A comprehensive benefits package is offered, though specific benefits are not listed.

Requirements

• Completion of an associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of work experience in the semiconductor industry or another equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate use, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.
• Ability to meet the listed physical requirements, including lifting up to 35 pounds and working in a clean room with appropriate personal protective equipment.

Nice To Haves

• Bachelor’s degree in Mechanical, Electrical, Physics, Engineering, Mechatronics, Electronics, or a related technical discipline.
• Hands-on experience with metrology and inspection equipment.

Responsibilities

• Install, qualify, maintain, and repair advanced PDC metrology and inspection equipment.
• Perform preventive maintenance, system calibrations, and equipment upgrades.
• Diagnose hardware, software, optical, vacuum, and process-related issues.
• Support production-critical tools that affect wafer yield, process control, and fab productivity.
• Partner with customer engineering, process engineering, and manufacturing teams to optimize tool performance.
• Analyze tool data and system performance metrics to identify opportunities for improvement.
• Execute equipment certifications and maintain compliance with operational standards.
• Provide timely technical support in a high-pressure manufacturing environment where equipment uptime is critical.
• Support continuous improvement initiatives and knowledge-sharing activities across customer sites.
• Deliver technical training and guidance to customers and internal teams.
• Coordinate and communicate directly with customers to support smooth operations and service.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Benefits

• Comprehensive benefits package.
• Potential eligibility for a bonus program, as applicable.
• Potential eligibility for a stock award program, as applicable.
• Relocation eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree