Field Service Engineer III - Process, Diagnostics, and Control/Metrology

Applied Materials • Austin, TX

11d • Onsite

About The Position

Applied Materials is hiring a Field Service Engineer supporting Process Diagnostics & Control (PDC) systems in Austin, Texas. The role serves as a technical liaison to customers at semiconductor manufacturing facilities, installing, maintaining, qualifying, and upgrading advanced inspection and metrology equipment. PDC systems monitor and measure manufacturing processes that influence wafer quality and production performance.

The engineer troubleshoots complex equipment issues, performs preventative and corrective maintenance, analyzes performance data and diagnostics, supports customer escalations, and drives root-cause analysis. The role works alongside process engineers, equipment engineers, and fab leadership to support equipment performance and uptime. Technologies may include inspection and metrology equipment, optical and laser systems, electron-beam systems, vacuum systems, precision motion-control systems, and semiconductor manufacturing platforms.

This is a full-time position with 20% travel. Relocation is eligible. The posted salary range is $37.00–$51.20. The position involves clean-room work and compliance with on-site safety and environmental requirements.

Requirements

• Completion of an associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of work experience in the semiconductor industry or another equipment-support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate use, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and ability to obtain a passport if travel is required.
• Ability to meet on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Nice To Haves

• Experience in semiconductor equipment or field service engineering.
• Experience in equipment engineering, metrology, or inspection systems.
• Experience with vacuum technology, optics, or lasers.
• Experience with automation, robotics, or advanced manufacturing.
• Military technical operations experience.

Responsibilities

• Install, qualify, maintain, and upgrade advanced semiconductor inspection and metrology equipment.
• Perform preventative and corrective maintenance on equipment systems.
• Troubleshoot complex technical issues, including faults involving optics alignment and vacuum systems.
• Analyze equipment performance data, logs, and diagnostics.
• Support customer escalations and conduct root-cause analysis.
• Coordinate and communicate directly with customers to support smooth operations and service.
• Collaborate with process engineers, equipment engineers, and fab leadership to improve tool performance and uptime.

Benefits

• Comprehensive benefits package.
• Candidates may be eligible for participation in a bonus and stock award program, as applicable.
• Relocation eligibility.
• Supportive work culture and programs supporting personal and professional growth and employee wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree