Field Service Engineer III - Process, Diagnostics, and Control/Metrology

Applied Materials•Austin, TX

12d•$37 - $51

About The Position

Applied Materials is seeking a Field Service Engineer supporting Process Diagnostics & Control (PDC) systems at customer semiconductor manufacturing facilities. The role serves as a direct technical liaison to customers, supporting advanced inspection and metrology equipment used to monitor, measure, and help control semiconductor manufacturing processes. The equipment may include optical and laser systems, electron beam systems, vacuum systems, precision motion control systems, and semiconductor manufacturing platforms. The engineer troubleshoots complex technical issues, performs preventative and corrective maintenance, installs, qualifies, and upgrades equipment, and analyzes performance data, logs, and diagnostics. The position also supports customer escalations and root-cause analysis, and works alongside process engineers, equipment engineers, and fab leadership to improve equipment performance and uptime. Work may involve diagnosing issues such as optics alignment problems and vacuum system faults. This position is based in Austin, Texas, is full-time, and requires travel approximately 20% of the time. Relocation is eligible. The stated salary range is $37.00–$51.20; the posting does not specify the pay period or currency.

Requirements

Completion of an associate degree, military technical training, field service experience, or trade certification.
4–7 years of work experience in the semiconductor industry or another equipment support industry.
Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
Strong knowledge of hand tools and their appropriate use, including digital multimeters.
Effective written and verbal communication skills.
Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Valid driver’s license and ability to obtain a passport if travel is required.
Ability to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.
Ability to perform the physical demands of the role, including extensive walking and standing, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, and lifting up to 35 pounds.
Ability to distinguish colors and work with electricity, work in potentially noisy environments, and use hand and power tools.
Ability to work in a clean room while using appropriate personal protective equipment.

Nice To Haves

Experience in semiconductor equipment.
Experience in field service engineering.
Experience in equipment engineering.
Experience with metrology or inspection systems.
Experience with vacuum technology.
Experience with optics and lasers.
Experience with automation and robotics.
Experience in advanced manufacturing.
Experience in military technical operations.
Strong troubleshooting, analytical, customer communication, composure under pressure, and continuous-learning aptitude.

Responsibilities

Troubleshoot complex technical issues involving advanced inspection and metrology systems.
Perform preventative and corrective maintenance on semiconductor equipment and related systems.
Install, qualify, and upgrade advanced semiconductor equipment.
Analyze equipment performance data, logs, and diagnostics.
Support customer escalations and drive root-cause analysis.
Collaborate with customers, process engineers, equipment engineers, and fab leadership.
Help improve equipment performance and semiconductor manufacturing uptime.
Coordinate and communicate directly with customers to support smooth operations and service.
Comply with on-site safety, environmental, and COVID-19 requirements.