Field Service Engineer - PA
DC Group, Inc.•Philadelphia, PA
•$100,000 - $130,000•Remote
About The Position
DC Group Inc. is hiring a Field Service Engineer for a fully remote position in Pennsylvania. The company provides nationwide maintenance and support for critical power systems, including uninterruptible power supplies (UPS), DC plants and power-distribution units. The role focuses on analyzing, testing and troubleshooting complex UPS problems; installing, updating and maintaining UPS software; diagnosing and repairing UPS systems; and providing technical support and problem resolution. The engineer should communicate effectively and adapt to changing field conditions.
Requirements
- Bachelor’s degree in electrical engineering, electronics or a related field.
Nice To Haves
- Experience with UPS manufacturers such as Liebert, Powerware, MGE, APC, Chloride, Mitsubishi or Toshiba.
Responsibilities
- Analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS).
- Install, update, manage and maintain software on UPS systems.
- Diagnose and repair UPS systems.
- Provide technical support, diagnose problems and resolve them.
- Communicate effectively and adapt to changing field conditions.
Benefits
- In-house and field training.
- Full benefits.
- Paid vacations and paid time off.
- Competitive salary of $100,000–$130,000, depending on industry experience.
- Overtime available.
- Incentive program offering additional earnings on top of hourly pay.
- Company vehicle program through Enterprise Fleet Services.
- Seven paid holidays.
- Medical plan.
- Dental plan.
- Vision plan.
- Pet insurance.
- Health Savings Account.
- Company-paid employee short-term disability, long-term disability, life and AD&D coverage.
- Supplemental critical illness, accident, life and AD&D plans.
- 401(k) plan with employer match.
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What This Job Offers
Job Type
Full-time
