Field Service Engineer 2

Daifuku•Hillsboro, OR

3d•Onsite

About The Position

Maintain Daifuku and/or other automated material handling system (AMHS) equipment at the customer’s facility as part of the sustaining support team. The role proactively identifies and resolves daily equipment issues to prevent downtime and is responsible for error recovery, equipment repairs, and installation of assigned Continuing Improvement Program (CIP) modifications and upgrades. The Field Service Engineer works under minimal direction from the on-site crew chief or EIC. The position performs preventive maintenance, troubleshooting, equipment testing, service-log and inventory tracking, and site-specific projects. It may also support new or existing equipment installations and modifications. Work takes place in office and FAB settings and requires wearing a cleanroom uniform and personal protective equipment. The employee may work at heights, in confined spaces, on ladders, manlifts, and scaffolds, and must be able to work weekends and holidays.

Requirements

Associate’s or bachelor’s degree, or equivalent technical degree, with 2–4 years of experience; equivalent work experience is also accepted.
OSHA 10 certification.
Ability to follow posted work rules and procedures.
Good written and verbal communication skills to interface effectively with customers.
Ability to travel for training and/or to assist at other sites as required or requested.
Ability to tolerate a cleanroom environment and work at heights and in confined spaces, including on ladders, manlifts, and scaffolds.
Ability to work weekends and holidays.
Proficiency with Microsoft Windows.
Basic networking skills, including IP addresses and setting up wireless networks.
Ability to follow safety guidelines, wear protective clothing when exposed to hazardous materials, and comply with customer safety and cleanliness policies.
Ability to perform the described physical activities, including frequent handling/fingering, squatting or kneeling, bending, and constant walking, sitting, twisting, stooping, and crouching.

Nice To Haves

Experience with UNIX, LINUX, QNX, DOS, and servers is preferred.
Knowledge of MCP Software.
Experience with site-specific equipment, including stockers, Cleanway Transport systems and peripherals, FOUP systems, and equipment log analysis.

Responsibilities

Observe site-specific equipment in operation and proactively identify and resolve issues to prevent downtime.
Listen for equipment problems, run test-cycle operations, use precision measuring and test instruments, and troubleshoot errors promptly.
Escalate downtime errors through the on-site chain of command.
Perform daily preventive maintenance on AMHS systems according to factory and customer specifications, site procedures, and operations manuals.
Maintain accurate service logs and enter them into the database.
Maintain L3 Certification or above on all site equipment and systems, and update skills as equipment, policies, and procedures change.
Track parts used, maintain consignment inventory accuracy, follow stock-handling procedures, and report inventory discrepancies to the EIC or SC.
Perform site-specific projects assigned by the EIC and/or SC, such as writing or verifying procedures and retrieving information for investigations.
Assist with new or existing equipment installations and modifications in coordination with the Installation team.
Follow safety guidelines and customer safety and cleanliness policies, including wearing protective clothing when exposed to hazardous materials.
Travel for training or to assist at other sites as required or requested.