CRUS Field Service Engineer 1

Daifuku•Hutto, TX

9d•Onsite

About The Position

Maintain Daifuku and/or other automated material handling system (AMHS) equipment at the customer’s facility as a member of the sustaining support team. The Field Service Engineer proactively identifies and resolves equipment issues to prevent downtime, performs error recovery, repairs, and assigned Continuing Improvement Program (CIP) modifications and upgrades. The role works under the direction of the on-site crew chief or EIC. The position involves maintaining site-specific equipment, performing preventive maintenance, troubleshooting errors, keeping accurate service and inventory records, maintaining required equipment certifications, and assisting with site projects and equipment installations. Work takes place in office and FAB settings and may require wearing a cleanroom uniform and personal protective equipment, working at heights and in confined spaces, and traveling for training or support at other sites.

Requirements

AS/BS degree, technical degree equivalent, or equivalent work experience.
0–2 years of experience with an AS/BS degree or technical degree equivalent, or equivalent work experience.
OSHA 10 certification.
Level 3 certification and equipment training certifications for equipment at the site.
Ability to follow posted work rules and procedures.
Good written and verbal communication skills for effective customer interaction.
Microsoft Windows experience.
Basic networking skills, including IP addresses and setting up wireless networks.
Ability to tolerate a cleanroom environment and work at heights, in confined spaces, and on ladders, manlifts, and scaffolds.
Ability to work weekends and holidays.
Ability to travel for training or to assist at other sites as needed.

Nice To Haves

Experience with UNIX, LINUX, QNX, DOS, and servers.

Responsibilities

Observe equipment in operation and proactively identify and resolve issues to prevent downtime.
Listen for equipment problems, perform test-cycle operations, use precision measuring and test instruments, and troubleshoot errors promptly.
Escalate downtime errors through the on-site chain of command.
Perform daily preventive maintenance on AMHS systems according to factory and customer specifications and site procedures.
Complete preventive maintenance requirements using operations manuals and maintain accurate service logs in the database.
Maintain Level 3 certification or above on site equipment and systems and update skills as equipment, policies, and procedures change.
Track parts used, maintain consignment inventory accuracy, follow stock-handling procedures, and report inventory discrepancies to the EIC or SC.
Perform assigned site-specific projects, including assisting with procedures and retrieving information for investigations.
Assist with new or existing equipment installations and modifications in coordination with the Installation team.
Follow work-area safety guidelines and customer safety and cleanliness policies, including wearing protective clothing when exposed to hazardous materials.
Travel for training or to assist at other sites when required or requested.