CRUS Field Service Engineer 2

Daifuku•Hillsboro, OR

2d•Onsite

About The Position

Maintains Daifuku and/or other automated material handling systems (AMHS) equipment as part of the sustaining support team at a customer facility. The Field Service Engineer proactively identifies and resolves equipment issues to prevent downtime and performs error recovery, repairs, and assigned Continuing Improvement Program (CIP) modifications and upgrades. The position works under minimal direction from the on-site crew chief or EIC. The role includes servicing site-specific equipment, troubleshooting errors, performing preventive maintenance, keeping service and inventory records, maintaining required equipment certifications, and supporting assigned projects and equipment installations or modifications. The engineer must follow customer safety and cleanliness policies, wear required cleanroom attire and personal protective equipment, and be able to work in office and FAB environments, at heights, and in confined spaces. Travel for training or assistance at other sites may be required.

Requirements

Associate, bachelor's, or equivalent technical degree with 2–4 years of experience, or equivalent work experience.
OSHA 10 certification.
Good written and verbal communication skills for effective interaction with customers.
Ability to follow and understand posted work rules and procedures.
Ability to tolerate a cleanroom environment and work at heights and in confined spaces, including on ladders, manlifts, and scaffolds.
Ability to work weekends and holidays.
Required knowledge of Microsoft Windows and basic networking, including IP addresses and setting up wireless networks.
Experience or knowledge with Microsoft Office: Word, Excel, PowerPoint, and Outlook.
Ability to maintain site-specific equipment, including applicable stockers, Cleanway transport systems and peripherals, and FOUP systems as directed by the EIC.
Knowledge of hand, measurement, and test tools, test benches, alignment jigs, and other tools specific to the job site.

Nice To Haves

UNIX, LINUX, QNX, DOS, and server experience.
MCP software knowledge.

Responsibilities

Observe site-specific equipment in operation and proactively identify and resolve issues to prevent downtime.
Listen for equipment problems, run test cycles, use precision measuring and test instruments, and troubleshoot errors in a timely manner.
Escalate downtime errors through the on-site chain of command.
Perform daily preventive maintenance on AMHS systems according to factory and customer specifications and site procedures.
Maintain accurate service logs and enter them into the database.
Maintain L3 Certification or above on all site equipment and systems, and update skills as equipment, policies, and procedures change.
Track parts used, follow stock handling procedures, and report inventory discrepancies to the EIC or SC.
Perform site-specific projects assigned by the EIC and/or SC, including writing or verifying procedures and retrieving information for investigations.
Assist with new or existing equipment installations and modifications in coordination with the Installation team.
Follow work-area safety guidelines and customer safety and cleanliness policies; wear protective clothing when exposed to hazardous materials.
Travel for training or to assist at other sites as required or requested.