Field Service Engineer II-Relocation Package Available!
About The Position
The Field Service Engineer II provides advanced technical support for Honeywell Building Automation Systems (BAS), access control, and/or fire alarm systems at the Empire State Plaza campus and surrounding customer facilities in Albany, New York. The role troubleshoots, maintains, commissions, and optimizes critical building systems that support facility safety, security, comfort, and operational efficiency. The engineer works independently, interacts with customers, and provides service across multiple Honeywell technology platforms. This is a full-time position with hours that may vary based on customer project needs. A relocation package is available.
Requirements
- At least 3 years of experience with one or more of the following: building automation systems, HVAC controls, access control systems, fire alarm systems, security systems, or industrial controls.
- Valid driver's license with an acceptable driving record.
- Ability to obtain and maintain access credentials required for government and secure facilities.
- Strong troubleshooting and problem-solving skills.
Nice To Haves
- Bachelor’s or associate degree in technology, electronics, or engineering.
- Experience with building automation and control systems, including Honeywell EBI, Niagara, WEBS, ComfortPoint, Spyder, CIPer, Pro-Watch, MAXPRO, Notifier, Gamewell-FCI, or similar platforms.
- Understanding of BACnet, Modbus, TCP/IP, IP networking, and related communication protocols.
- Knowledge of HVAC and energy management systems, including chillers, boilers, air handling units, and VAV systems, as well as access control, intrusion detection, video surveillance, integrated security solutions, and fire alarm testing, commissioning, and troubleshooting.
- Experience supporting large commercial, healthcare, higher education, institutional, government, or other complex facilities.
- Ability to read and interpret electrical diagrams, control drawings, riser diagrams, and system schematics.
- Strong communication, organizational, customer service, and teamwork skills, attention to detail, and problem-solving ability.
- NICET certifications, manufacturer certifications, or other industry-recognized technical credentials.
Responsibilities
- Service, troubleshoot, repair, and optimize building automation systems, HVAC controls, energy management, security, access control, and fire/life safety systems; diagnose hardware, software, network, controller, and field-device issues.
- Commission, test, validate, and maintain new installations, upgrades, and software revisions.
- Modify controller programming, graphics, databases, schedules, alarms, and operator interfaces; perform backups, firmware updates, and database maintenance.
- Inspect, test, and support fire alarm, access control, video integration, and security management systems in accordance with applicable codes, customer requirements, and safety standards.
- Train facility personnel and end users, resolve complex system issues, and maintain customer relationships through proactive communication and quality service.
- Maintain service reports, test records, inspection results, commissioning documents, and system configuration records.
Benefits
- Competitive salary
- Employer-subsidized medical, dental, vision, and life insurance
- Short-term and long-term disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program
- Educational assistance
- Parental leave
- Paid time off for vacation, personal business, sick time, and parental leave
- 12 paid holidays
- Relocation package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
