Field Service Engineer I
About The Position
As a Field Service Engineer I here at Honeywell, you will have the opportunity to provide essential technical support and expertise to our customers in the Gas Detection & Life Safety business unit. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and contributing to customer satisfaction. You will report directly to our Field Service Supervisor and you’ll work out of our Canton, MA location on a hybrid work schedule. In this role, you will impact the efficiency and productivity of our customers' operations by delivering exceptional technical support and service at their facilities.
Requirements
- Minimum of 2 years of experience in field service engineering or a related technical role.
- Strong technical knowledge and expertise in electronics, pneumatics, etc.
- Proficiency in troubleshooting and resolving technical issues.
- Experience with relevant tools and technologies such as PLCs, SCADA systems, and industrial control systems.
- Valid driver’s license.
- Candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
Nice To Haves
- Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics.
- Military experience.
- Experience in customer-facing roles and technical support.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new technologies and processes.
- Passport, for possible international travel.
- General knowledge of SAP, Salesforce and Microsoft Windows.
Responsibilities
- Troubleshoot and resolve technical issues for our customers in a timely manner.
- Maintain customer equipment at customer facilities, while also creating maintenance plans.
- 75% overnight travel required.
- Provide technical support and expertise for our gas detection solutions.
- Collaborate with cross-functional teams to ensure successful implementation of our solutions.
- Conduct training sessions for customers and field service engineers.
- Stay updated with industry trends and advancements and provide recommendations for improvement.
Benefits
- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
