Field Service Engineer I

Danaher Corporation•Indianapolis, IN

1d•$36 - $39•Remote

About The Position

The Field Service Engineer maintains, installs, and repairs instrumentation at internal and external customer sites, including strategic accounts. The role works independently to resolve assigned customer and technical issues and mentors and develops less experienced staff. It is part of SCIEX’s Field Technical Service organization and covers Indianapolis and the surrounding region, with a remote work arrangement from home. The position reports to the District Service Manager. The engineer performs installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation; performs qualification services and customer training; and supports customer satisfaction at strategic accounts. The role also includes administrative work such as recording service activities, submitting expense reports, and managing inventory. Domestic and international travel by vehicle or airplane may be required, including up to 50% overnight travel. The hourly range is $36.00–$39.00, and the role is eligible for bonus or incentive pay. Eligible employees may receive paid time off, medical, dental, and vision insurance, and a 401(k).

Requirements

Associate’s degree (A.S./A.A.S.) or bachelor’s degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience, such as military certificates in electronics or avionics.
LCMS and/or capillary electrophoresis experience is required.
Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
Meet vendor credentialing requirements.
Ability to travel domestically and internationally by vehicle or airplane; up to 50% overnight travel may be required.
Valid driver’s license with an acceptable driving record.
Ability and willingness to lift up to 50 pounds and to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Nice To Haves

Ability to troubleshoot and follow problem-solving procedures.
Experience with electrical and electromechanical technology and following required safety protocols.

Responsibilities

Maintain, install, and repair instrumentation at internal and external customer sites, including strategic accounts.
Independently resolve assigned customer and technical issues.
Mentor and develop less experienced staff members.
Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
Perform qualification services and customer training.
Support customer satisfaction at strategic accounts.
Complete administrative duties, including logging service activities, expense reporting, and inventory management.