Field Service Engineer I

Yokogawa•Philadelphia, PA

About The Position

The Field Service Engineer I supports engineering, project, and service activities while developing foundational expertise in process control and Yokogawa control systems. Under the guidance of experienced engineers, the role assists with project databases, system configuration data, technical documentation, basic control system configuration, data collection, and preparation of project deliverables. The engineer participates in project meetings, customer-site visits, and training, and learns Yokogawa engineering procedures, quality standards, safety requirements, and project execution methods. The position involves travel up to 50% to support training, project activities, customer visits, and other business needs. Work may take place in office and customer-site environments with exposure to industrial hazards and occasional lifting of up to 50 pounds.

Requirements

  • Demonstrates a positive, proactive, and solution-oriented attitude.
  • Communicates effectively in verbal and written form and can explain technical concepts to technical and non-technical audiences.
  • Produces clear, accurate, and professional technical documentation and reports.
  • Builds trust with customers and internal stakeholders through listening, collaboration, and follow-through.
  • Exhibits ownership, accountability, and a results-driven approach to problem-solving.
  • Manages priorities effectively across multiple assignments with minimal supervision.
  • Applies sound technical judgment and knows when to escalate issues appropriately.
  • Demonstrates a strong learning mindset and commitment to continual technical and professional improvement.
  • Bachelor of Science degree in engineering, physics, math, computer science, or a related field, or 3 years of experience in lieu of a degree.
  • At least 1 year of experience in process control systems.
  • At least 1 year of working experience in PLC, DCS, or computer networking.

Responsibilities

  • Assist with compiling and maintaining project databases, system configuration data, and technical documentation under the guidance of experienced engineers.
  • Perform basic control system configuration activities on Yokogawa systems, including work related to lifecycle agreements, with supervision and support.
  • Support data collection and preparation of project deliverables, including customer proposals, FEED studies, design documents, and Factory Acceptance Test (FAT) materials.
  • Participate in project meetings, customer site visits, and other project activities to gain practical engineering and project execution experience.
  • Develop foundational knowledge of process control concepts, technologies, and engineering practices through training, mentoring, self-study, and hands-on project assignments.
  • Build knowledge of the architecture, configuration, and operation of Yokogawa control systems through formal training and practical experience.
  • Develop an understanding of Yokogawa engineering procedures, quality standards, safety requirements, and project execution methodologies.
  • Participate in assigned technical training and professional development activities.
  • Work collaboratively as a member of project and service teams, seeking guidance and communicating effectively with team members.
  • Develop time-management and organizational skills while maintaining accurate and timely records of work activities.
  • Follow established safety procedures and safe work practices in office and customer-site environments.
  • Travel up to 50% to support training, project activities, customer site visits, and other business needs.
  • Perform other duties as assigned.
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