Field Service Engineer I

Yokogawa•Philadelphia, PA

About The Position

Yokogawa is a provider of industrial automation, test and measurement, information systems, and industrial services. The company supports industries and initiatives including the energy transition, biotechnology, artificial intelligence, and industrial cybersecurity, and is committed to the United Nations sustainable development goals. Its 18,000 employees work in more than 60 countries with the corporate mission to “co-innovate tomorrow.” The Field Service Engineer I supports project and service work while developing foundational engineering skills under the guidance of experienced engineers. The role assists with project databases, system configuration data, technical documentation, data collection, and project deliverables. It also performs basic configuration activities on Yokogawa control systems with supervision, and participates in training, project meetings, customer site visits, and other project activities. The position travels up to 50% to support training, project activities, customer site visits, and other business needs. The engineer is expected to build knowledge of process control concepts, Yokogawa systems, engineering practices, quality standards, safety requirements, and project execution methods. The role requires effective collaboration, communication, organization, accurate work records, and adherence to safe work practices in office and customer-site environments.

Requirements

  • Demonstrate a positive, proactive, and solution-oriented attitude.
  • Communicate effectively verbally and in writing, including explaining technical concepts clearly to technical and non-technical audiences.
  • Produce clear, accurate, and professional technical documentation and reports.
  • Build trust with customers and internal stakeholders through effective listening, collaboration, and follow-through.
  • Exhibit ownership, accountability, and a results-driven approach to problem-solving.
  • Manage priorities effectively across multiple assignments with minimal supervision.
  • Apply sound technical judgment and know when to escalate issues appropriately.
  • Demonstrate a strong learning mindset and commitment to continual technical and professional improvement.
  • Bachelor of Science degree in engineering, physics, math, computer science, or a related field, or 3 years of experience in lieu of a degree.
  • 1 year of experience in process control systems.
  • 1 year of working experience in PLC, DCS, and computer networking.

Responsibilities

  • Assist with compiling and maintaining project databases, system configuration data, and technical documentation under the guidance of experienced engineers.
  • Perform basic control system configuration activities on Yokogawa systems, including work related to lifecycle agreements, with supervision and support.
  • Support data collection and preparation of project deliverables, including customer proposals, FEED studies, design documents, and Factory Acceptance Test (FAT) materials.
  • Participate in project meetings, customer site visits, and other project activities to gain practical engineering and project execution experience.
  • Develop foundational knowledge of process control concepts, technologies, and engineering practices through training, mentoring, self-study, and hands-on project assignments.
  • Build knowledge of the architecture, configuration, and operation of Yokogawa control systems through formal training and practical experience.
  • Develop an understanding of Yokogawa engineering procedures, quality standards, safety requirements, and project execution methodologies.
  • Participate in assigned technical training and professional development activities to build job-related knowledge and skills.
  • Work collaboratively as a member of project and service teams, seeking guidance and communicating effectively with team members.
  • Develop effective time-management and organizational skills while maintaining accurate and timely records of work activities.
  • Follow established safety procedures and safe work practices in office and customer-site environments.
  • Travel up to 50% to support training, project activities, customer site visits, and other business needs.
  • Perform other duties as assigned.
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