Field Sales Representative

AT&T•Knoxville, TN

About The Position

AT&T Field Sales Representatives deliver personalized, white-glove sales experiences to customers in their homes. They work independently at scheduled appointments provided by AT&T, represent the company to existing customers, and introduce relevant technology and services. The role includes offering hands-on demonstrations, Wi-Fi assessments, technology delivery, and issue resolution. Compensation includes salary and uncapped commission; new representatives earn between $60,300 and $100,000 when sales goals are met or exceeded. Starting salary within the range may depend on geography, experience, expertise, and education or training. AT&T provides paid training, coaching, mentoring, and ongoing learning opportunities. Representatives work a varied schedule to accommodate customers, including evenings, weekends, and holidays. A company vehicle is provided for official business use only, along with a company-paid device and service plan.

Requirements

  • At least 1 year of commission sales experience.
  • Demonstrated success in commission sales and achieving sales targets.
  • Proficiency in upselling techniques that enhance customer value and satisfaction.
  • Strong verbal communication skills and the ability to build rapport quickly.
  • Valid driver's license and readiness to drive for work.
  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Successful completion of a background check, including drug screening, criminal history, and motor vehicle record.

Nice To Haves

  • Outside sales experience is highly preferred.

Responsibilities

  • Conduct scheduled in-home sales appointments with existing AT&T customers.
  • Introduce and sell AT&T technology and services, using hands-on demonstrations and upselling techniques.
  • Perform Wi-Fi assessments, deliver technology, and resolve customer issues.
  • Build rapport with customers and use negotiation and communication skills to close sales.
  • Meet or exceed sales goals while working independently in the field.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service
  • Company-paid device and service plan
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