Field Sales Representative

AT&T•San Ramon, CA

11d

About The Position

AT&T Field Sales Representatives deliver customized, in-home customer experiences and introduce customers to the company’s technology and services. Representatives work independently at scheduled customer appointments, conduct hands-on demonstrations and Wi-Fi assessments, deliver technology, resolve issues, and work toward sales goals. AT&T provides paid training, coaching, mentoring, and ongoing learning. Representatives connect with existing customers and use negotiation and communication skills to build rapport and make sales. The role offers uncapped commission potential. New representatives earn between $61,800 and $100,000, including salary and commission opportunities; individual starting salary depends on geography, experience, expertise, and education or training, and the range assumes sales goals are met or exceeded. A $10,000 sign-on bonus is available for hires at the San Ramon, California location, paid in three increments: $3,000 after six months, $3,000 after nine months, and $4,000 after one year. The bonus is not applicable to internal employees. Employment is contingent on successful completion of background screening, including drug screening, criminal history, and motor vehicle record checks. The position has a 40-hour workweek and requires a varied schedule, including evenings, weekends, and holidays, to meet customers’ schedules. A company vehicle is provided for official business use only.

Requirements

Demonstrated success in commission sales and achieving sales targets.
Proficiency in upselling techniques that enhance customer value and satisfaction.
Strong verbal communication skills and the ability to build rapport quickly.
Valid driver’s license.
Ability to work a varied schedule that includes evenings, weekends, and holidays.
Successful completion of applicable background screening, including drug screening, criminal history, and motor vehicle record checks.

Nice To Haves

At least one year of commission sales and outside sales experience is highly preferred.

Responsibilities

Conduct scheduled customer appointments and personalized sales interactions independently in customers’ homes.
Demonstrate products and services, perform Wi-Fi assessments, deliver technology, and resolve customer issues.
Connect with existing customers and pursue sales goals using negotiation and communication skills.
Upsell products and services to enhance customer value and satisfaction.
Drive to customer appointments using a company vehicle for official business use.

Benefits

$10,000 sign-on bonus for eligible hires at the San Ramon, California location, paid in three installments; not applicable to internal employees.
Uncapped commission potential.
Paid training, coaching, mentoring, and ongoing learning opportunities.
Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least six company-designated holidays and additional PTO based on bargaining group; PTO details vary for some bargained employees.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet (including fiber where available), and phone service.
Company-paid device and service plan.
Company vehicle for official business use.