Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Hammond, IN
•$75,000 - $100,000

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on pursuing sales opportunities and qualified leads provided by field service technicians and call centers. The position offers weekly base pay plus commission, with stated average annual earnings of $75,000–$100,000, mileage reimbursement, provided leads with no cold calls, flexible work schedules, and industry benefits. The representative identifies and sells solutions to mitigate water-related property damage for residential and commercial customers. They assess properties for moisture levels and determine whether demolition and drying are needed, follow up with existing customers about plumbing or water-related issues, and prepare competitive quotes using the company's pricing matrix and/or insurance guidelines. The representative also serves as a trusted information resource for Roto-Rooter customers.

Requirements

  • Valid driver's license and an acceptable background check under company standards.
  • Demonstrated focus on outstanding customer service.
  • Availability to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English.
  • Knowledge of Water Restoration and its practices; plumbing experience is not required.
  • Organized self-starter with an outgoing personality.
  • Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
  • Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

  • Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

  • Identify and sell opportunities to mitigate water-related property damage in residential and commercial properties.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Mileage reimbursement
  • Weekly base pay plus commission
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