Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Buffalo, NY
•$48,000 - $85,000•Onsite

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role identifies and sells water damage mitigation services to residential and commercial customers. The representative assesses properties for moisture levels and determines whether demolition and drying are needed, follows up with customers about plumbing or water-related issues, and provides quotes using the company’s pricing matrix and/or insurance guidelines. The position offers a weekly base pay plus commission, with advertised average annual earnings of $48,000–$85,000, plus mileage reimbursement. Leads are provided, and cold calling is not required. Flexible work schedules are available. Plumbing experience is not required, but knowledge of water restoration practices is required.

Requirements

  • Valid driver’s license and an acceptable background check under company standards.
  • Demonstrated focus on delivering outstanding customer service.
  • Availability to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English.
  • Knowledge of water restoration and its practices; plumbing experience is not required.
  • Organized, self-starting approach and an outgoing personality.
  • Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
  • Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

  • Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

  • Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Mileage reimbursement
  • Weekly base pay plus commission
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