Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Stoughton, MA

8d•$80,000 - $120,000

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling services to mitigate water-related property damage for residential and commercial customers. Representatives assess properties to determine moisture levels and whether demolition and drying are needed, follow up with customers, provide quotes based on the company’s pricing matrix and/or insurance guidelines, and help customers understand their options. The position offers weekly base pay plus commission, with average annual earnings of $80,000–$120,000 and mileage reimbursement. Leads are provided, so cold calling is not required.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Demonstrated focus on delivering outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific programs.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.