Field Sales Representative

AT&T•Durham, NC
•Onsite

About The Position

AT&T Field Sales Representatives deliver customized, in-home sales experiences to customers. Representatives work independently at scheduled appointments provided by AT&T, connecting with existing customers and presenting technology and services. The role includes hands-on demonstrations, Wi-Fi assessments, technology delivery, and issue resolution, with an emphasis on achieving sales goals through personalized customer interactions. Paid training, coaching, mentoring, and ongoing learning opportunities support representatives working independently in the field. Compensation includes an hourly rate and uncapped commission potential. New representatives earn between $60,300 and $100,000, including hourly pay and commission opportunities; actual starting salary may depend on geography, experience, expertise, and education or training, and the stated range depends on meeting or exceeding sales goals. Top earners have the opportunity to make $100,000. The role has a varied schedule to meet customers’ availability, including evenings, weekends, and holidays. A valid driver’s license is required, and AT&T provides a company vehicle for official business use only. Employment is contingent on successfully completing a background check, including drug screening, criminal history, and motor vehicle record checks.

Requirements

  • At least 1 year of commission sales and outside sales experience is highly preferred.
  • Demonstrated success in commission sales and achieving sales targets.
  • Proficiency in upselling techniques that enhance customer value and satisfaction.
  • Strong verbal communication skills and the ability to build rapport quickly.
  • Valid driver’s license; the company vehicle is for official business use only.
  • Successful completion of a background check, including drug screening, criminal history, and motor vehicle record checks, is required.

Nice To Haves

  • At least 1 year of commission sales and outside sales experience.

Responsibilities

  • Connect with existing customers at scheduled appointments provided by AT&T.
  • Deliver personalized sales interactions and introduce customers to AT&T technology and services.
  • Conduct hands-on demonstrations and Wi-Fi assessments.
  • Deliver technology and resolve customer issues.
  • Use negotiation and communication skills to close sales and achieve sales goals.
  • Work independently in the field and accommodate customers’ schedules, including evenings, weekends, and holidays.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal plans
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service
  • Company-paid device and service plan
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